There are newer employer reviews for Travelers Companies
There are newer employer reviews for Travelers Companies

See Most Recent

Helpful (1)

Love it

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Executive in Richardson, TX
Current Employee - Account Executive in Richardson, TX
Recommends
Approves of CEO

Pros

In most cases they let you do your own thing as long as you meet/exceed the goals set for you.

Cons

You always have to be careful when you get involved in a project that you don't know the politics behind.

Advice to Management

Pay attention to empoyees team promotion.

Other Employee Reviews for Travelers Companies

  1. Helpful (1)

    Traveler's Insurance

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Attorney in Seattle, WA
    Former Employee - Staff Attorney in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good experience in insurance defense.

    Cons

    Pay is terrible. Bonuses promised as major part of compensation package. ZERO in bonus. Found out this is their standard gambit. People fly through here for a good reason.

    Advice to Management

    No point. They're happy with their corporate profits.


  2. Helpful (1)

    Great first job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Independence, OH
    Former Employee - Claims Representative in Independence, OH
    Recommends
    Approves of CEO

    Pros

    Travelers was a great place to start my career. Our office was very supportive of its employees and offered rewards and recognition for a job well done. When a hurricane hit and we had to respond and assist as well as handle our own claims management recognized our efforts and would have a snack cart come by. Other gifts awarded for hard work were gift cards and GPS. The salary and benefits were better than most of my former classmates from where they found their first job (mind you I graduated in a recession). I was trained by one of the best managers who has moved on to First Party Medical but she really eased us into the process.

    Cons

    The only real con I could say is there is a degree of micromanagement that exists. Managers are reviewing files daily and question decisions that are made. Tend to bend and appease the customer even if the decision goes against what is stated in their insurance policy. I understand the phrase "the customer is always right" but to what extent? Sometimes myself or a group of adjusters were spoken to in a way that made us feel belittled. A lot of "fake" personalities from some of the Product Line Managers. While I was there the Claim Center Manager was amazing but I heard he has moved to the California office so I cannot speak on the new individual.

    Advice to Management

    To the top management of the company I would say keep up with business as usual. Travelers made it out of the financial crisis virtually unaffected and I think it is because of the core beliefs that the company has. As for management where I worked I think that they were overall effective but an overall level of trust from Unit Managers to their employees does not seem to exist.


There are newer employer reviews for Travelers Companies
There are newer employer reviews for Travelers Companies

See Most Recent

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