There are newer employer reviews for Travelers Companies

3 people found this helpful

Senior Management By the Book Approach of Baby Boomers delays production!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Executive in Edison, NJ
Current Employee - Account Executive in Edison, NJ

I have been working at Travelers Companies

Pros

Large organization with many talented people.
Excellent updates routinely provided on industry you work in and how the company is doing, strategies, etc.
Good vacation time, matching on 401K is great.
Ability to learn, grow, and develop a broad skill set. Can wear many hats depending on your role which is a good thing as opposed to being a task manager within an organization.

Cons

Management depending on your department views promotions more in terms of duration employees are in a role as opposed to whether or not someone can do the job.
Upper management provides extreme conservatiive postures on business yet the expectation for field employees is to grow portfolio which is a conflict within the organization but may be specific to the NYC Metro territory.
Very little flexibility provided to employees in terms of virtual arrangements, senior management needs to realize that the way of the world is becoming more virtual and the new generation of good talent will eventually want virtual arrangements to invest in the organization long term.

Advice to ManagementAdvice

When it snows offices almost always remain open unless state of emergency is declared and employees within the Edison NJ offices even with laptops are not given the ability to work virtually which makes no sense. Please realize in these scenarios that managers are showing a lack of value for employees which will ultimately result in higher turnover. If you want dedicated employees please show some compassion for us as we are what makes the Travelers organization an industry leader.

Recommends
Approves of CEO
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  1. Travelers has been exceptionally good to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Hartford, CT
    Current Employee - Account Executive in Hartford, CT

    I have been working at Travelers Companies

    Pros

    The pay is the industry standard
    room to grow
    aupportive management

    Cons

    Can be political at times

    Advice to ManagementAdvice

    Keep doing what your doiing

    Approves of CEO
  2. 4 people found this helpful

    You never know what will happen next.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN

    I have been working at Travelers Companies

    Pros

    Good time off if you are not on the front line customer service support. Benefits are great and reasonable. The pay overall is good if you climb up the ladder.

    Cons

    They are sending work overseas and have downsized departments some with warnings some with out. They have sent a lot of work to India but are keeping this hush to the consumers. Management puts on a face for you to try and keep you happy but usually there is alternate motives. There is no real "job security" with jobs being cut back and work being sent overseas. Most people at Travelers dread getting up to go to work in the morning and its sad.

    Advice to ManagementAdvice

    Start listening to the "non management" staff. Have HR actually meet with the teams in the center without the managers there to really see what is going on in the company because I guarantee you they will be surprised with all the negative response and how unhappy the overall staff is. Business center morale is horrible. Random drug test the staff to weed out dead beat workers instead of laying off good workers to send work to India!

    Doesn't Recommend
    No opinion of CEO
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