There are newer employer reviews for Travelex
There are newer employer reviews for Travelex

See Most Recent

Helpful (1)

Only OK for students or those unemployed looking for a decent retail salary

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Consultant in London, England (UK)
Former Employee - Sales Consultant in London, England (UK)

I worked at Travelex

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Compared to other retasil jobs, this is more comfortable as there is no requirement to stand up for long periods.

The job of changing money is relatively easy.

Cons

Huge amounts of pressure from management to sell various products to customers, most of whom do not want to purchase these products. This leads to a situation where counter staff are pressured into annoying customers as they push for sales.

Pay is relatively low compared to a standard office job, and bonuses are practically non-existant, yet the mount of money an individual can make the company in one days work can be in the tends of thousands.

Working hours are badly managed, with 9-12 hour shifts with only half hour breaks, often very long delays till a break is given (e.g. 7 hours after starting).

Advice to Management

Fairer renumeration or adequate bonus for staff would ensure greater job satisfaction rather than the feeling of being taken advantage of.

More importance on the welfare of staff, and less emphasis on sales of products and performance figures that encourage staff to turn away business that would negatively impact on their averages.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Pretty standard large company. I had a bad boss, so it was miserable for me, but others may have more luck.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Travelex

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent hours, benefits, and working conditions ... nothing to write home about ... just bog standard

    Cons

    Big shakeups while I was there
    Very heavy process involved for everything
    Absentee senior management

    Advice to Management

    Pay more attention to management's results, rather than politics ...


  2. Used to be great, not so much anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Houston, TX
    Current Employee - Team Manager in Houston, TX

    I have been working at Travelex

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Experience
    Great colleagues
    Good first job
    Good training
    Good environment

    Cons

    Benefits package has been incrementally cut evrry year for the last 3 years
    Compensation is always on the low end in comparison to equivalent positions elsewhere. This used to be offset by the benefits, but as per my comment above, that is no longer the case
    The bonuses keep getting smaller along with annual raises.
    Some management treats their staff like incompetant pack mules

    Advice to Management

    Value your employees more and you will lose fewer good people.
    Listen to the advice of front line staff and you will make better business decisions


There are newer employer reviews for Travelex
There are newer employer reviews for Travelex

See Most Recent

Work at Travelex? Share Your Experiences

Travelex

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.