Travelex

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58 Employee Reviews (View Most Recent)

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Disrespectfull and unsupportive management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Consultant
Current Employee - Sales Consultant

Pros

Friendly co-employees
A nice variety of customers to mingle with
Friendly hr department
interacting with different cultures around the world.

Cons

Poor management
poor training
draining (shift work) hours
very poor pay
lack of management support
no praise for accomplishments
falsely given hope about opportunities within the company
undervalued employees
forced to do jobs outside your 'job description'
unrealistic targets

Advice to ManagementAdvice

Value your employees more
Evaluate the people in management
hire someone with a bussiness qualification
increase the salary... especially the high performers
promote internal employees
don't lie

Doesn't Recommend
No opinion of CEO

Other reviews for Travelex

  1. 1 person found this helpful  

    Only OK for students or those unemployed looking for a decent retail salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Consultant  in  London, England (UK)
    Former Employee - Sales Consultant in London, England (UK)

    Pros

    Compared to other retasil jobs, this is more comfortable as there is no requirement to stand up for long periods.

    The job of changing money is relatively easy.

    Cons

    Huge amounts of pressure from management to sell various products to customers, most of whom do not want to purchase these products. This leads to a situation where counter staff are pressured into annoying customers as they push for sales.

    Pay is relatively low compared to a standard office job, and bonuses are practically non-existant, yet the mount of money an individual can make the company in one days work can be in the tends of thousands.

    Working hours are badly managed, with 9-12 hour shifts with only half hour breaks, often very long delays till a break is given (e.g. 7 hours after starting).

    Advice to ManagementAdvice

    Fairer renumeration or adequate bonus for staff would ensure greater job satisfaction rather than the feeling of being taken advantage of.

    More importance on the welfare of staff, and less emphasis on sales of products and performance figures that encourage staff to turn away business that would negatively impact on their averages.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Pretty standard large company. I had a bad boss, so it was miserable for me, but others may have more luck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    Pros

    Decent hours, benefits, and working conditions ... nothing to write home about ... just bog standard

    Cons

    Big shakeups while I was there
    Very heavy process involved for everything
    Absentee senior management

    Advice to ManagementAdvice

    Pay more attention to management's results, rather than politics ...

    Doesn't Recommend
    No opinion of CEO
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