There are newer employer reviews for Travelocity
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Great place to work, salary lacks a little...

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Manager in Southlake, TX
Current Employee - Product Manager in Southlake, TX

I have been working at Travelocity

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Work/life balance- the ability to work from home (at individual managers' discretion)

Cons

Salary. It just doesn't measure up to what others are offering.

Advice to Management

Boost pay! Also, if management or ownership would revisit company goals based on the market, we'd have a clearer vision on how we're doing compared to the market and competition, and it would also drive employee morale and motivation.

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  1. Helpful (1)

    Travelocity: Fun but Frustrating at times

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Southlake, TX
    Current Employee - Product Manager in Southlake, TX

    I have been working at Travelocity

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Travelocity has the resources of a large company but still has the feel of a relatively small company. While it is well past its dot-com phase, it still remains a pretty fun and interesting place to work. The best reasons to work for Travelocity are the relaxed work environment, the youthful leadership, and opportunities for professional growth.

    The work environment is very casual and (until recently) very creative. Most of the employees are in their early to mid 30s and well educated. The relative youth of the company also provides a lot of opportunities for professional development. It is very common to move around between teams and departments. This provides employees with a chance to learn new skills and experience different parts of the business.

    Cons

    The downsides to working at Travelocity are similar to most companies. Most of the technical and customer service work is now performed outside the U.S. in countries like India, Poland, and Argentina. Therefore many employees must take late night calls abroad. This also makes it difficult to work with so-called Agile development methodologies when teams are spread across multiple continents and timezones.

    Another downside is that most of the key executives, including the CEO, COO, CMO, and CTO all live and work out of the New York office even though the Southlake/Dallas office is the official corporate headquarters. This makes many of those that work at headquarters feel as though they are at a less important satellite office. It also means we have to have conference calls rather than face-to-face meetings with our key leaders.

    Another major downside is the Travel industry in general, which is very volatile. Due to that, layoffs have become a yearly occurence at Travelocity and its parent company Sabre.

    Advice to Management

    Senior management has three major obstacles. First, the company is trying to expand globally and has made several several acquisitions which have expanded its global reach but created a complex and expensive technical environment. Second, the travel industry is facing record fuel prices and huge capacity cuts which directly impacts the leisure travel segment. Finally, the company was purchased by a pair of private equity firms that are pressuring the company to shrink and grow simultaneously.

    Management's current solution to these three problems appears to be an aggressive push to develop a new globally converged technology platform. Unfortunately, like many giant projects, the execution of this solution appears to be causing as many problems as it is solving. In addition, it diverts key resources and focus away from day to day operations and competition.

    My advice would be to scale back the global convergence efforts from a big-bang/all-or-nothing approach to a more evolutionary approach and continue to focus on the business at hand. The company should also leverage a few of its other assets and consider making an acquisition into the media or advertising space to diversify its revenue away from travel bookings


  2. Travelocity: It's all about the people! And then the Gnome!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Travelocity

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people! It's all about the team; you work as a family! Everone contributes, everyone interacts!
    Michelle Peluso takes the time to meet with all employees and offices!
    All offices partipate in company activities to socialize inter departments.
    All employees are encouraged and recognized to think outside the box. Innovation and initiative is well compensated!
    Travelocity is known in the Travel Industry as the most Partner Friendly in it's field! It's all about relationships and people!

    Cons

    There are not many downsides to working at Travelocity.
    Recruiting and Human resources not the best.
    It takes averagely 4-6 weeks for candidates to be contacted in between interviews. Very fustrating to get in, but once on board; all is great!

    Advice to Management

    Keep doing what you're doing! Great company to work for!


There are newer employer reviews for Travelocity
There are newer employer reviews for Travelocity

See Most Recent

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