Trax USA

  www.trax.aero
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6 Employee Reviews (View Most Recent)

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1 person found this helpful  

Interesting place to work...

Anonymous Employee (Former Employee)

ProsWonderful, hands-on CEO, challenging organization with limitless opportunities if you are willing to put in the work.

ConsSupport manager is intelligent but rude, and lacks the people skills needed to retain employees. Turn over is ridiculous and uncalled for at times.

Advice to Senior ManagementHire groups quarterly and train these groups of people as to ensure training maximization. Do not use scare tactics during training. The salary for this position is not worth the headache 1 person in management creates. Pay more or continue to let people into your organization, which will expose your vulnerabilities.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Need major change in company culture

    Customer Support Agent (Current Employee) Coconut Grove, FL

    I have been working at Trax USA full-time for less than a year

    Pros: If you already live in Miami and unable to find better opportunities,… Cons: Worst company culture, complicated pay structure, management is very unprofessional - may be due to the company being small and run by… Advice to Senior Management: Major culture shift, better benefits such as 401K, more clearer… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    Unprofessional, poor pay, and negative environment

    Anonymous Employee (Former Employee)

    I worked at Trax USA full-time

    Pros: A nice view of the bay from the conference rooms… Cons: Very uncompetitive salaries, especially for the area. Entry-level positions start at $35,000, which is barely enough to pay rent in Coconut Grove, more or less… Advice to Senior Management: Quit More

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