TriWest Healthcare Alliance
3.6 of 5 36 reviews
www.triwest.com Phoenix, AZ

36 Employee Reviews (View Most Recent)

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TriWest is a place you can go to work every day knowing what you do makes a difference in the lives of others.

Senior Contract Analyst (Former Employee)
Phoenix, AZ

I worked at TriWest Healthcare Alliance

ProsIn general, the people at TriWest's corporate office, from clerks to upper management, really care about serving the military personnel and their families, they are respectful and caring to eachother, and strive toward fairness. Work is streamlined for efficiency not only to make getting the job done quickely and with the highest quality, but to make the employees job easier.

ConsThere are a lot of retired and former military personnel working at TriWest so the communication flow is often guarded and slow. Information could be shared more readily and less of a "top down" management style to more employee involvement in the decision making and idea sharing process.

Advice to Senior ManagementInvest more into your employees professional growth and formal education. People who stay at TriWest do seem to become stagnant because the get too comfortable and maybe even board. Challange people more and get them involved in decision making and you'll see production, quality and job satisfaction sky rocket!
Diversify the company portfolio for pofit and growth or face becoming stagnant and non-existant. Get into the Medicare market if you want to survive, no...thrive in the long run.

Yes, I would recommend this company to a friend

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Could be a Great place to work...if there was better communication.

Customer Service Representative (Current Employee)
San Diego, CA

I have been working at TriWest Healthcare Alliance


Pros: The main benefit of this company are the wages paid, as they are a bit higher then most companies in this industry. Another nice thing… Cons: Lack of communication between departments, as a customer service rep it is hard to provide the "anything it takes service" when we… Advice to Senior Management: Initiate better communication between departments, so that the people who do the… More

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1 person found this helpful  

Doing Whatever It Takes will ultimately kill you

Anonymous Employee (Current Employee)
Phoenix, AZ

I have been working at TriWest Healthcare Alliance


Pros: The mission is good supporing the military beneficiaries. Cons: There is no work/life balance. This place will work you to the bone. In fact they are now complaining about the healthcare costs… Advice to Senior Management: Get a new HR VP who knows what they are doing. Treat your middle managers with respect and remember we are employees too. … No, I would not recommend this company to a friend More

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