227 Employee Reviews (View Most Recent)

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4 people found this helpful  

Exhausted

Current Employee - Anonymous Employee  in  Denver, CO
Current Employee - Anonymous Employee in Denver, CO

I have been working at TriZetto full-time for more than 10 years

Pros

Great people, probably the only reason many people stay

Cons

Not enough resources. Trizetto is killing people who are not going to stay when they can go elsewhere, maybe make more money and work normal hours
Too many managers and VP's and not enough workers!!

Advice to ManagementAdvice

Why do we need a manager for 1 or 2 people?? What is the rationale for that?

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for TriZetto

  1. 5 people found this helpful  

    Unrealistic Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at TriZetto full-time for more than a year

    Pros

    - Good opportunity to travel, but the best gigs get snatched up by senior consultants
    - Great people to work with, best in the business
    - Ability to lead at any level, clients look up to you
    - New office location in Denver is great, and good efforts to maintain employee health
    - Self Starters will succeed here

    Cons

    - Benefits package leaves much to be desired, health insurance is expensive for a Health Care IT company
    - Salaries are exempt from overtime, expect to work upwards of 75-90 hour weeks when traveling to client locations. Overtime benefits the company through billable hours, but not you.
    - Unrealistic client expectations, I have a life and refuse to be under house arrest 24/7
    - Unlimited PTO policy actually means you rarely will take PTO. It's scrutinized, tracked, and you're discouraged from taking more than 10 days/year. I wasn't able to take PTO at all due to unrealistic client expectations.
    - Lack of TriZetto management involvement in technical teams executing client contracts. Direct reports are aware of what's going on, but have ZERO power to alter or change anything. Upper management is weak, and completely segregated and "hands off" on the work employees are doing.
    - There is no synergy here, NONE.
    - Having Consultants manage ourselves is great, but in order to do so effectively, we need actual management authority, senior advisory consultants and technical directors who are still billable consultants, yet have direct reports, need to be given time to manage their employees' careers. I never received feedback from anyone at TZ regarding my work during my time there.
    - It's all about billable hours, as long as you are billable to a client project, submit your timesheets accurately weekly, you'll never hear from management, unless you raise a stink, or quit.
    - The bonus plan is such a mess of mad statistics. Assume you will receive no bonus and negotiate on base salary alone.

    Advice to ManagementAdvice

    - The multiple levels of abstraction between TriZetto management, and your employees who execute your plans needs to be eliminated.
    - Take some time to get management on track with what employees are expected of from our clients. With everyone so spread out, get teams together at least 2x a year, on the company dime if necessary. With the extreme lack of team identity, and such a chaotic work environment, your employees will forget what they're fighting for and either burn out or leave the company, or both.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 8 people found this helpful  

    No Clue What They're Doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TriZetto

    Pros

    - Some really smart, good people working here.
    - Flexible PTO is nice
    - Relaxed dress code
    - Strong products
    - Market leader
    - Opportunities to learn more and be involved in industry changes if you put yourself out there

    Cons

    - "Leadership" is non-existent; they're just egos filling spots on an org chart
    - Senior management are spin doctors - tell you one thing while doing another, no transparency even when you can see through what they're telling you
    - All but eliminated the bonus plan; company never makes their numbers so bonuses are basically a fraction of what they should be
    - Senior talent is exiting rapidly, people with the company for 8/10/12/15 years are suddenly leaving; very bad sign
    - Constant reorganization seems to be the only task senior management has on their plate
    - Ready fire aim mentality; company chases "good" ideas without fully vetting them
    - No communication or cooperation between business units; staff members end up getting blamed or railroaded for things that were out of control because they couldn't get any help or direction on routine tasks
    - No true training for staff; it's all basic high level training with no practical value; sets up otherwise intelligent people for failure
    - Lots of roles that seem to overlap; tons of confusion as to the value offered by multiple people doing the same job; causes the company to be bloated and slow
    - Few (or no) people in the company who can actually make decisions; all by committee and all politically driven/motivated; company is disintegrating under the weight of the politics

    Advice to ManagementAdvice

    To the board: completely clean house from top to bottom. Focus on the upper and middle management. You don't need a thousand directors and a thousand AVPs. Bring in a CEO who was a CEO/CIO/CFO at a health plan. Barring that, bring in someone from an industry where they have no choice but to be lean and competitive (think: automotive, manufacturing, etc.) - the company may be the market leader for now, but if you don't bring someone in who understands how to get things done, eliminate waste and truly lead the company then you will lose market share rapidly over the next few years and be lucky if you can find a buyer before you file for bankruptcy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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