TriZetto

  www.trizetto.com
  www.trizetto.com
There are newer employer reviews for TriZetto

6 people found this helpful  

Great products and great people, awful upper management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Boston, MA
Current Employee - Anonymous Employee in Boston, MA

I have been working at TriZetto full-time (more than 3 years)

Pros

There are some truly great people working in the trenches. Some of the products, like CareAdvance, have a chance to actually change how healthcare is provided in America, if they can get off the ground.

The Boston office's management has an understanding of work/life balance, and they have embraced the unlimited vacation policy as something that can help people not get burned out, unlike other offices.

Cons

Unfortunately, upper management turns over about every year or so, and direction changes allow the worst of the upper and middle managers to just go from one department to another, so nothing really actually changes. There's no translation between grandiose plans and actual execution. The new CEO seems to have a better sense of planning, but given how long anyone stays in charge, the board is likely to have someone new in within a year. The company is owned by a private equity firm that does not care about the actual products, only about how much they'll be able to sell Trizetto for when they decide to do that.

As a healthcare company, it has the absolute worst healthcare benefits package I've ever seen. Even the new packages announced for 2014 are bad, at an increase in premiums of between 7 and 24% depending on your salary and the type of plan. The new PPO option is a high deductible plan too.

Depending on where you work there may be lots of career opportunities or none. Basically, that means if you're in Denver, you can advance. If you're not, you won't.

There was a huge push to build a single culture under the previous CEO, but his methods involved taking the worst things from the corporate office (like dress code and restrictive policies on working from home) and making them mandatory everywhere.

Advice to ManagementAdvice

Buckle down, spend some money on your people, and create a strategy that can actually be executed, instead of chasing the next customer with a ton of money.

Doesn't Recommend
Negative Outlook
Approves of CEO

235 Other Employee Reviews for TriZetto (View Most Recent)

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  1. 5 people found this helpful  

    Should never have joined, to start with!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager - QA in Denver, CO
    Former Employee - Manager - QA in Denver, CO

    I worked at TriZetto full-time (less than an year)

    Pros

    Its in Denver, and Denver is a great place...very scenic.

    Cons

    Senior management only talks, doesnt listen or act.
    Whatever senior management talks(including the CEO) they do not deliver upon.
    No process in place for anything.
    Whatever process is established, nobody follows
    if you know someone in senior management you will always get your way, even if its poles apart from the Right Way of doing things
    No value for people and what they bring to the table

    Advice to ManagementAdvice

    When you hire someone from the outside Real World, listen to the ideas he/she is bringing to the table and value them. Do not pretend to value them, and then show them the door just cos you wanna hold on to the underperforming folks that you've known for the last 15years.
    If you wanna set up a process for doing things right, do it as a team.
    Stand by your decisions. do not make a decision on a Monday, revisit it on a Wednesday, and again on the Friday and then follow the same loop again starting next Monday. Thats the reason nothing gets done and a robust working process is never set up.
    Your products were and still are good. But, the competition has caught up. If you wanna stay ahead then care for your people and listen to the things they are trying to do to make the product and the process better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Decent place, but could get better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TriZetto full-time

    Pros

    They have a very good market share
    Nice people to work with
    Work culture is nice

    Cons

    constant management and direction changes

    Advice to ManagementAdvice

    Settle on a plan and stick with it

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