TrialCard

  www.trialcard.com
  www.trialcard.com
There are newer employer reviews for TrialCard

 

Growing company, nice work atmosphere, low pay at Op%call center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative (Call Center) in Cary, NC
Current Employee - Customer Service Representative (Call Center) in Cary, NC

I have been working at TrialCard as a contractor (less than an year)

Pros

Friendly management
Excellent atmosphere
Employee is being treated as a human being - with sympathy and respect
Nice small perks (luches,TV in a breakroom, basket stand etc)

Cons

Low pay in call center
IT project management style and poor effectiveness
No PTO nor benefits while employed through agency

Advice to ManagementAdvice

Pls improve IT project management style, inform floor level employees about the day-by-day project actions and how it influences their work Po

Recommends
Positive Outlook

11 Other Employee Reviews for TrialCard (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    Business staff is very inexperienced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TrialCard full-time

    Pros

    Strong tech staff, latest and greatest platforms

    Cons

    Non tech PMs can't manage themselves let alone their customers.

    Advice to ManagementAdvice

    Time for a changing of the guard in leadership or this company will stagnate, lose its best employees, lose market share and then all the good stuff about the company will die.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TrialCard

    Pros

    Good rank and file tech folks. Decent benefits

    Cons

    IT Management team is weak in every sense of the word. PM group has zero experience in business and cannot manage a project or a customer.

    Advice to ManagementAdvice

    Trust the people who do the job, micromanagement isn't a proper style. Sometimes promoting from within is a mistake. you are on the cusp of losing all of your smartest people. Be honest, lying just makes things worse.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for TrialCard

Work at TrialCard? Share Your Experiences

TrialCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.