There are newer employer reviews for TripAdvisor

3 people found this helpful

Going downhill after the IPO

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at TripAdvisor full-time

Pros

GREAT food
Smart, talented people to work with
Good compensation
Very profitable, popular brand
Looks good on your resume

Cons

Politics
Turf battles between departments
Discourages innovation, runs like a factory
Blame-game culture, caste system
Executives have big egos, total job security, huge bonuses - regardless of ability
Little respect for levels below VP - regular accusations of incompetence. Senior tech people seem to get fired regularly
Few opportunities for growth or promotion
HR is impotent

As a place to work, TripAdvisor has lost its appeal, especially since the split from Expedia.

Advice to ManagementAdvice

Show some respect for the people who do the work. Be more accepting of different approaches.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. 2 people found this helpful

    Great people, rigid environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time (more than a year)

    Pros

    - Great people. The interview process is through and only the best get hired.
    - Though TripAdvisor is focused on travel, they've got project involving mobile, and social. They also have a very scalable web site. Plenty of technology to keep an engineer interested

    Cons

    - Very rigid. Many talented people leave because they have an approach that doesn't match with managements.
    - Very focused on LOEs. Leaves little room for collaboration.
    - PM have a lot of authority. Engineering has a much smaller voice.

    Advice to ManagementAdvice

    The company has to be wiling to accept different personality types to grow.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful

    Rotting from the Core

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor full-time (more than 3 years)

    Pros

    - Free food/snacks/drinks
    - Good pay
    - Solid company performance
    - For now, still a good name to have on the resume (good time to get out and look!)

    Cons

    - The environment is getting more TOXIC and OPPRESSIVE by the day
     - Incompetent second level mgt running the company into the ground
    – worst leadership I’ve seen in my entire career
    - Hyper-critical and focused on unnecessary details instead of big picture issues
     - Fear-based management style
     - All decisions, big and small, are based on consensus
    – take forever to finalize and are usually make watered-down ineffective changes
     - Being a jerk is encouraged and accepted behavior.
    - Unfriendly, unprofessional and rude - starts at the top, and has trickled down to all levels.
    - What the company seems to be from the outside and what they say in the interview process is opposite of what it actually is: there are tail-chasing inefficiencies everywhere you look, unrealistic goals with robot-like expectations and short-sighted innovation.
    - Most employees have become complacent and passion-less. Personality, smiles or laughter is practically non-existent. This is an unhappy place to work.

    Advice to ManagementAdvice

    If this were an easy solution, the best people in the company wouldn’t be leaving in droves in this economy and with all the perks, pay and benefits. The company is a dysfunctional, tangled mess with a dismal future. Maybe start by scrapping the second level mgt and hire some less ego-inflated executives that have a track record of managing well (note: I did not say “micro” managing well) and making solid decisions that actually make sense. Wake up and appreciate & trust your talent. Then start innovating and create an actual product roadmap of your own (vs solely riding the coattails of Facebook). It is way too late to make the same “safe” decisions that have kept you going the past decade. Stop being so smug and closed minded – if you were actually as smart as you think you are the company wouldn’t be in the embarrassing state its in! The rot on the inside can only be hidden from the outside world for so long.

    Doesn't Recommend
    Negative Outlook
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