TripAdvisor

www.tripadvisor.com
There are newer employer reviews for TripAdvisor

 

regrettable experience over the last 2 years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager in London, England (UK)
Current Employee - Account Manager in London, England (UK)

I have been working at TripAdvisor full-time (more than a year)

Pros

benefits, location in London, commissions

Cons

management, company policy about reviews control and customer service

Advice to ManagementAdvice

should be more on the field and understand the real impact of the website on hoteliers

Doesn't Recommend
Negative Outlook
Disapproves of CEO

209 Other Employee Reviews for TripAdvisor (View Most Recent)

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  1. 1 person found this helpful  

    Top-notch engineering group in the Boston area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time (more than a year)

    Pros

    TripAdvisor treats its engineers really well, with top-of-the-line MacBooks, 30-inch monitors, and frequent opportunities for hackathons & book groups. If you are having trouble, it certainly won't be due to lack of hardware. Everyone is super-intelligent, and even as the company has grown, it has maintained its culture of encouraging frequent face-to-face communication between product managers, designers, and engineers. Work/life balance is encouraged, but employees have a high level of passion about their work, and it never feels like anyone is just there from 9-5.

    The company is very data-driven in its methodology, with frequent tests to see which site changes have the most impact. This approach means that small, incremental projects are often favored over large, 6-month initiatives.

    TripAdvisor is very popular with users and it is always a thrill when friends and family use the site to plan their vacations.

    Lastly, TripAdvisor is a place where any software engineer can build a large network, whether they are a new college grad or have been in industry for a long time. The level of cross-department communication is much higher here than at other companies.

    Cons

    A few areas could be improved. Historically, the company has not had cutting-edge UX design in its DNA, but clearly a continued focus on UX design will help the site improve. All of the engineers are smart, but also extremely opinionated, which makes design & code reviews somewhat more of an arduous process than they need to be.

    Advice to ManagementAdvice

    Don't stay content maintaining the site as it is now- continue to take risks improving and iterating on the user experience.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for....dynamic with a great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Brisbane (Australia)
    Current Employee - Anonymous Employee in Brisbane (Australia)

    I have been working at TripAdvisor full-time (less than a year)

    Pros

    - global company
    - expanding rapidly
    - young and dynamic
    - rewards for results
    - charity focused....giving back

    Cons

    None that I have discovered in my 11 months so far.....hopefully this will continue to be the case!

    Advice to ManagementAdvice

    Please don't let the company become too "corporate" and bureaucratic. This happened at my last employer and killed morale and caused a lot of good people to leave.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for TripAdvisor

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