TripAdvisor

  www.tripadvisor.com
  www.tripadvisor.com
There are newer employer reviews for TripAdvisor

8 people found this helpful  

Apparently was great to work at several years ago, now, not so much.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Software Engineer in Newton, MA
Current Employee - Software Engineer in Newton, MA

I have been working at TripAdvisor

Pros

Catered lunches 3 days a week which are actually pretty decent, nice office space, snacks, great product which people always love to talk to you about.

Cons

There are some issues with senior and middle-management which make it a pretty uninspiring place to work. As mentioned in some other reviews, the product team seems the most affected, but engineering is also having some difficulties. In general, don't expect to have your hard work recognized, however the engineering team does seem to command a decent amount of respect.

There have been multiple re-orgs in the last year, and there are definite favorites who are treated better than others regardless of their actual talent.

It's also quite a rigid, waterfall development process, so if you want to work in a "startup like" environment, TripAdvisor isn't for you.

Advice to ManagementAdvice

Stop being oblivious to the middle management issues and work at improving the company culture. Try learning lessons from other more successful companies about how to best motivate your employees and get things done.

Doesn't Recommend
Disapproves of CEO

204 Other Employee Reviews for TripAdvisor (View Most Recent)

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  1. 8 people found this helpful  

    Was the smartest and best place around to work, now just the smartest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Manager in Newton, MA
    Former Employee - Product Manager in Newton, MA

    I worked at TripAdvisor

    Pros

    -Super smart
    -Has to be the leading engineering team in the web space today
    -Great marketing and engineering relationship, great team work
    -Office space is incredible
    -Great free lunches
    -Great tech support and hardware
    -Very quick, speed wins attitude, means a lot projects going on at once

    Cons

    -Very poor senior management structure, and very political system at the 2nd/3rd tiers of the company
    -Lots of power plays and controlling attitudes at the middle management level
    -Lots of bureaucrats at mid manager level, weird for a supposed 'startup'
    -Not a lot of attention payed to career growth and promoting top achievers- the same few people get promoted each year because they were favorites, while other positions are unnecessarily backfilled when they should be filled by internal promotions
    -Pay is fair for managers, but not much over what other companies will pay

    Advice to ManagementAdvice

    The company used to be a great place to work when it was truly a startup, and then a few bad apples were grandfathered through the ranks and have more or less ruined the fun, smart, and friendly company atmosphere. From what I understand, some have been demoted or left now, so maybe it's better now, but this awful political system at the top caused a landslide of quitting in the worst economy we'll ever see- so you know it was bad if so many were that desperate to get out.
    Overall, I would never go back, but if I were to start over I would do it again. If not for the petty politics and a few harpies at the top of the company, this is hands down the best company you'll ever work for.

    No opinion of CEO
  2. 11 people found this helpful  

    Good reputation, but going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA

    I worked at TripAdvisor

    Pros

    Good reputation, fast pace, free lunch, snacks, games on site, nice people (for the most part), somewhat flexible environment for work/life balance.

    Cons

    No career development, no pats on the back for a job well done, you're just hassled when things aren't going 100% as planned (think "office space"). Some of the worst managers I've ever had in my life - funny since the CEO says they have a 'No a-holes' policy. Lots of throwing under the bus at this company in general. No real leadership by management which leads to decreased productivity by employees in addition to things just not getting done or being done poorly. Management doesn't listen to employees nor do they treat people equally (lots of favorites played here). These reasons are why there has been an exodus from the marketing team in 09 when there was virtually none in years prior.

    Advice to ManagementAdvice

    Listen to your employees - you hired them for a reason so you should at least consider what they have to say. It shouldn't be your way or the highway.
    Re-think some of your processes - speed wins often undoes itself
    Be more personable
    Re-think your 'no a-holes' policy - either get rid of it or get rid of the a-holes- you know who they are. Lots of managers do NOTHING all day while employees work their bums off

    No opinion of CEO
There are newer employer reviews for TripAdvisor

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