There are newer employer reviews for TripAdvisor

Helpful (2)

It's got it it's ups and downs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Newton, MA
Current Employee - Anonymous Employee in Newton, MA

I have been working at TripAdvisor

Disapproves of CEO
Disapproves of CEO

Pros

The best thing about working at Tripadvisor is that for the most part you will be working with a LOT of very smart people. The people here are dedicated and are typically very good at what they do.

Obviously the free lunch, foosball, keg, videogames doesn't hurt.

Cons

You will work hard at Tripadvisor. Don't be surprised by 50-60 hour weeks. Some of the management teams fail to realize what they are asking for sometimes. And when asking for help (as in more bodies to help produce), good luck as far as I can tell.

The free lunch gets repetitive over time, but beggars can't be choosers.

Advice to Management

Recognition. A simple pat on the back can go a long way, but after somebody rolls out a product that make you multiple millions of dollars, kick down a little bit.

Also, it used to be that things got done quickly around here. It seems that process has become a big thing, slowing things down, without actually improving the product.

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  1. Helpful (3)

    Address the issues soon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Newton, MA
    Current Employee - Anonymous Employee in Newton, MA

    I have been working at TripAdvisor

    No opinion of CEO
    No opinion of CEO

    Pros

    Some of the best people work here. Not having to worry about lunch is great. Free shuttle from train (though the times should be more accessible.) Flexible work schedule.

    Cons

    The company has grown so much and it's has obvious growing pains. There have been many re-orgs in the past year to address issues, but problems still exist. Employees are not managed or even paid attention to. No promotion from within. If your boss doesn't care about your team how are you supposed to care about what you do. It's been 6 months since we've had a meeting with the rest of our department.

    Advice to Management

    There are not enough chiefs to handle all the facets of Marketing, managers are over-loaded with too many direct reports. Disperse PM's to specific teams. Allow 360 reviews to see how employees interact with each other. If your boss doesn't care about your team how are you supposed to care about what you do.

  2. Helpful (11)

    Depends on what team you're joining, but overall probably wouldn't recommend it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA

    I worked at TripAdvisor

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I think there are a few really great things about TripAdvisor:
    * product people love
    * the great office space
    * food, snacks, fun events
    * kegerator

    Cons

    There were a lot of reasons why I left. They included:
    * terrible middle-management layer (and in general, way too many layers in a company that small)
    * lots of opinions that muddle product development, nobody given proper responsibility for a product
    * some good process, but a lot of "one person made this mistake, so let's introduce this step to prevent it ever happening again" type of things
    * weird, "controlling" attitude. e.g. there is a foosball table, but people get in trouble for using it
    * lack of recognition for good work
    * micromanaging, and lots of it

    Advice to Management

    Some new talent should hopefully continue to improve things but the existing culture needs to be changed

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