TripAdvisor

www.tripadvisor.com
There are newer employer reviews for TripAdvisor

9 people found this helpful  

Everything is great except the actual work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Software Engineer in Newton, MA
Former Employee - Software Engineer in Newton, MA

I worked at TripAdvisor

Pros

The perks are great. There is a really good benefits package (medical/dental/etc), and then a ton of stuff to keep employees happy at the main Newton campus - catered lunches, sodas, snacks, foosball, gaming systems, a kegerator, the list goes on.

Pretty much everyone I worked with was very bright - the bar to get in is set pretty high, and there is an informal 'no a**holes policy' that is fairly effective (though opinions on this my vary based on your own definition).

Their development methodology is better than a lot of larger engineering groups. The company motto 'Speed Wins' continues to be applied to a development group that has grown by a ridiculous amount for the past few years (also a con, see below), and fortunately things are still moving quickly.

Work/life balance is good. There are rarely any (as in I never personally experienced any) crunch-time periods on projects.

The CEO knows what he's doing and is leading the company in a good direction.

Cons

If you're a Java developer and enjoy writing code like it's 1997, by all means join the development team! The codebase is a mess. It has grown organically over the last decade or so, and is unwieldy and not well architected (and therefore harder to understand and maintain). The coverage of the testing frameworks that are in place is nowhere near where it should be, and so very little refactoring happens to improve the situation. Traditional singletons are everywhere. There are methods that are thousands of lines long. It's a jungle. To some extent there is a not-invented-here mindset; bringing in 3rd party code isn't encouraged and must be approved by management. People who are hired are smart and expected to write code that works, but they don't necessarily know how to write clean code that is maintainable, and management doesn't put much value on that either.

As mentioned in the 'pros' section development is still approached like the company is a five person startup. This works to varying degrees with a team 20x that size. There's no real methodology backing it (scrum, XP, lean, etc). This contributes to the existing mess of code.

The bar for entry into the company is set pretty high; the interview process is pretty tough, and candidates are expected to have a very strong CS background. During interviews the company is presented as a real interesting place to work with a lot of tough software challenges around scalability. This gets a lot of people excited, but the reality is much less dramatic. It seems that a lot of really bright people come through the door only to end up with pretty menial work, often maintaining a mess of code that was written up in a hurry by someone else.

Advice to ManagementAdvice

Engineering leadership should be providing guidance on implementation, not making decisions for the people actually doing the work. The code review process is overly restrictive and focuses too much on code conventions instead of more important issues like testability and code structure.

Start lowering the bar for some engineering positions; people don't need to know how to most efficiently implement binary search tree operations or big-O complexity for sorting algorithms to just maintain code and tweak HTML. You hire a lot of bright people with high expectations for what they'll get to work on, and often disappoint them.

Doesn't Recommend
Approves of CEO

213 Other Employee Reviews for TripAdvisor (View Most Recent)

Sort: Rating Date
  1. 4 people found this helpful  

    Good Benefits - Too many levels of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Engineer in Boston, MA
    Former Employee - Lead Engineer in Boston, MA

    I worked at TripAdvisor

    Pros

    Benefits package is great. Not only the 'normal' benefits that you get at a company, but being part of the Expedia network, there were a number of perks/discounts that you would get on travel.

    Cons

    Projects that I was working on kept having more and more layers of management added to them, until the managers were outnumbering the contributors. Scope creep was inevitable and projects that should have been pushed live months in advance, got held up with 'wait, one more feature before we release'

    Advice to ManagementAdvice

    Reduce the layers of middle management and move in a more agile manner, releasing code more frequently and iterating based upon feedback.

    No opinion of CEO
  2. 10 people found this helpful  

    Rough treatment by management team but great coworkers and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Product Manager in Newton, MA
    Former Employee - Product Manager in Newton, MA

    I worked at TripAdvisor

    Pros

    Gold-standard benefits, competitive salaries, stable high-growth company, smart and driven coworkers, great opportunities for young/new employees to learn and grow (to a certain point), easy access to highway for suburban people

    Cons

    Management team micro-manages, little room for experienced hires to grow, poor work-life balance, no thank yous or appreciation for good work, heavy territorial politics among senior management team, not easy access to the MBTA

    Advice to ManagementAdvice

    Give your mid-level managers enough guidance on what you want done and then back off and let them do their jobs. Stop reorganizing the company again and again.

    Approves of CEO
There are newer employer reviews for TripAdvisor

Work at TripAdvisor? Share Your Experiences

TripAdvisor

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.