Troon Golf

  www.troongolf.com
  www.troongolf.com
There are newer employer reviews for Troon Golf

1 person found this helpful  

As a high school student, it was probably one of the best jobs in the area

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Outside Operations in Greenville, DE
Former Employee - Outside Operations in Greenville, DE

I worked at Troon Golf part-time (more than an year)

Pros

-Most of the work takes place outside--better than sitting at a desk all day in my opinion.
-Course is a beauty... great overall atmosphere
-Members aren't the uppity types
-If you're making tips, it pays well. Members are all wealthy and tip generously, which is interesting because the course has a policy that they don't have to tip. They definitely take good care of you there.
-If you like golf, you get a big employee discount on merch from the golf shop, and you can order whatever you want at wholesale prices (or WS + 10%)--which means clothes are very cheap.
-Also, you get the chance to play golf there every once in a while as long as you call ahead to make sure it isn't busy. (Be careful not to abuse this though)
-Restaurant makes an employee lunch every day-- everybody always looks forward to Fieldstone burger day. On weekends you might get an order of chicken tenders if you're lucky.

Cons

-Communication is difficult at times just by the nature of the job--- there are a ton of people involved in operations management.
-There's this thing called "the pit" on the side of the driving range. Basically its a steep hill of really tall grass where hundreds of golf balls collect every day... its our job, once a week, to go in there and hand-pick each ball out of there individually. It is easily the worst part of the job, as usually only 1 or 2 people are assigned to the task of pulling out 2-3 trash barrels of balls out of there in a 2-3 hour period.
-There's a tendency for the pros to micromanage a little too much. The course is pretty elite, so they try to make sure every little detail is perfect. Completely understandable, but at times it can get annoying.
-Every once in a while, and in all honesty it doesn't happen often, you'll come across a member that is either really rude or snarky.
-This is probably the most important thing to know going into the job: You are not going to make tips for the first year that you work there. Don't expect it, and don't begrudge other employees for making more tips than you--that's how most of the problems start, and has led to more than a few people being asked to leave. If you work hard, have a good attitude, and are very respectful and attentive to what members need, then you'll get there. Be patient

Advice to ManagementAdvice

Between the Head Pro, 2 Asst Pros, PGA Apprentice, and Pro Shop workers, it seemed like the organization structure felt really tall and difficult to manage at times. I didn't feel like I had 1 boss. The #1 problem is always communication because 1) The weekly schedule changes every week (so it takes extra effort to figure out who needs to know what)... 2) there are so many people that need to be on the same page. I'd tell management to experiment with different organization styles like cross-functional teams/unity of certain pros with workers--so everyone knows who they answer to.

Recommends
Neutral Outlook

30 Other Employee Reviews for Troon Golf (View Most Recent)

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  1.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Superintendent in Las Vegas, NV
    Current Employee - Superintendent in Las Vegas, NV

    I have been working at Troon Golf full-time (more than 10 years)

    Pros

    Troon Golf is the best company to grow with in the golf industry! There are very knowledgeable managers and Vice Presidents and energetic staff and passionate people make up this company!

    Cons

    Some people would view the passion of the company managers as a CON but that is what makes Troon Golf the best!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Unethical corporate behaviors & Very high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at Troon Golf full-time (more than 5 years)

    Pros

    If you like discounted Golf at high-end facilities, this is the place to work. If you need to find a job fast and you have low standards, you'll be hired immediately. If you are up for an almost impossible challenge and more stress than it's worth, this is the place to be.

    Cons

    Free golf is a thing of the past. Turnover is unbelievable. Compensation is worse. Eductation reimbursement? Ha.

    Advice to ManagementAdvice

    Start holding yourselves and those beneath you (us) accountable again. Believe it or not, the idea was working...until you let a certain 'someone' leave the company, or rather - he was forced out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Troon Golf

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