There are newer employer reviews for Troon Golf

1 person found this helpful  

A great and supportive coporate structure!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Executive Chef  in  Phoenix, AZ
Current Employee - Executive Chef in Phoenix, AZ

I have been working at Troon Golf full-time for more than a year

Pros

- Very supportive higher ups, great corporate support system (VP's, etc...)
- Good work/life balance
- Free golf
- Staff that care

Cons

- Pay isn't the highest, but expected because of a good work/life balance
- Management/Ownership of Club sometimes feels the needs to cut corners to save on productivity and quality
- Not coporate management, but individual club management often placates corporate management in an effort to look like they are doing something, when in reality they are awful
- Not a stong sense of promotion within. Hard to move up the ladder, especially if you are doing well at a specific property

Advice to ManagementAdvice

Please take a closer look at club operations. Management is often shifty and pulls the blanket over your eyes.

Recommends
Positive Outlook
Approves of CEO

28 Other Employee Reviews for Troon Golf (View Most Recent)

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  1. 1 person found this helpful  

    Moving On....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Golf Professional  in  Scottsdale, AZ
    Current Employee - Assistant Golf Professional in Scottsdale, AZ

    I have been working at Troon Golf full-time for more than 5 years

    Pros

    Great place to work if you are in it for the golf. Casual atmosphere, friendly associates. Extremely flexible with scheduling and vacation time.

    Cons

    No raises for mid-level employees... Bonuses that were owed paid months after earning. Unappreciative of many loyal associates. Vertically organized, Micromanaged

    Advice to ManagementAdvice

    If the facility is successful, compensate associates accordingly. Schedule meetings and truly listen to employee feedback.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    As a high school student, it was probably one of the best jobs in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Operations  in  Greenville, DE
    Former Employee - Outside Operations in Greenville, DE

    I worked at Troon Golf part-time for more than a year

    Pros

    -Most of the work takes place outside--better than sitting at a desk all day in my opinion.
    -Course is a beauty... great overall atmosphere
    -Members aren't the uppity types
    -If you're making tips, it pays well. Members are all wealthy and tip generously, which is interesting because the course has a policy that they don't have to tip. They definitely take good care of you there.
    -If you like golf, you get a big employee discount on merch from the golf shop, and you can order whatever you want at wholesale prices (or WS + 10%)--which means clothes are very cheap.
    -Also, you get the chance to play golf there every once in a while as long as you call ahead to make sure it isn't busy. (Be careful not to abuse this though)
    -Restaurant makes an employee lunch every day-- everybody always looks forward to Fieldstone burger day. On weekends you might get an order of chicken tenders if you're lucky.

    Cons

    -Communication is difficult at times just by the nature of the job--- there are a ton of people involved in operations management.
    -There's this thing called "the pit" on the side of the driving range. Basically its a steep hill of really tall grass where hundreds of golf balls collect every day... its our job, once a week, to go in there and hand-pick each ball out of there individually. It is easily the worst part of the job, as usually only 1 or 2 people are assigned to the task of pulling out 2-3 trash barrels of balls out of there in a 2-3 hour period.
    -There's a tendency for the pros to micromanage a little too much. The course is pretty elite, so they try to make sure every little detail is perfect. Completely understandable, but at times it can get annoying.
    -Every once in a while, and in all honesty it doesn't happen often, you'll come across a member that is either really rude or snarky.
    -This is probably the most important thing to know going into the job: You are not going to make tips for the first year that you work there. Don't expect it, and don't begrudge other employees for making more tips than you--that's how most of the problems start, and has led to more than a few people being asked to leave. If you work hard, have a good attitude, and are very respectful and attentive to what members need, then you'll get there. Be patient

    Advice to ManagementAdvice

    Between the Head Pro, 2 Asst Pros, PGA Apprentice, and Pro Shop workers, it seemed like the organization structure felt really tall and difficult to manage at times. I didn't feel like I had 1 boss. The #1 problem is always communication because 1) The weekly schedule changes every week (so it takes extra effort to figure out who needs to know what)... 2) there are so many people that need to be on the same page. I'd tell management to experiment with different organization styles like cross-functional teams/unity of certain pros with workers--so everyone knows who they answer to.

    Recommends
    Neutral Outlook
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