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Back-breaking work gone unrewarded

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Lawn Specialist  in  Londonderry, NH
Former Employee - Lawn Specialist in Londonderry, NH

I worked at TruGreen full-time for more than a year

Pros

Good healthcare packages.
Can make good commission if your route is good.
Equipment is well maintained and clean.

Cons

Physically demanding, but not paid accordingly.
Demanding hours and deadlines.
Goals are unrealistic and you are usually fighting to meet them in 50 hours work

Advice to ManagementAdvice

Reduce the weekly goals, promote safety on the job beyond equipment (stress, heat, exhaustion, etc.), more incentives and less bull, and more opportunity for a personal touch with written reports without the backlash of lost money.

Doesn't Recommend
Negative Outlook
No opinion of CEO

258 Other Employee Reviews for TruGreen (View Most Recent)

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  1.  

    FAST PACED ENVIRONMENT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Associate  in  Oldsmar, FL
    Former Employee - Outside Sales Associate in Oldsmar, FL

    I worked at TruGreen full-time for less than a year

    Pros

    Pay/salary, Weekly. some good training.

    Cons

    Too much "big brother" action going on. While it is understandable that the managers have an eye on door to door sales men out in the field for safety this also serves to check on the door to door progress of its employees. Take too long in one place..you'll get an earful from a sales manager. The training, if you can call it that is marginal at best. They do role play for a bit and then you are pushed out the door as soon as you get your route. You ask for help and get a crash course where you pray to God you understood because there is really no time to get into the weeds with you, no punt intended TruGreen. You learn as you go, allot of on the job training. They assign you to a sales rep for a day or two and then they throw you out to the proverbial wolves. They expect minimum 100 knocks a day while performing door to door sales. Some areas have no soliciting signs and they still make you go. Have had some colleagues at the time get kicked out of some neighborhoods. Lastly you have to use your own car! No company car issued here unless you are a tech and have to drive the spray trucks. Fuel reimbursement is no where near industry standards from what I could figure out. It's 22/23 cents per mile!! Considering gas is hitting 4 bucks a gallon I don't see the logic in their math. Some of the sites we drive to ar approximately 25 miles out. I drive a gas guzzler, 8 cyl. so you do the math lol!

    Advice to ManagementAdvice

    Respectfully recommend you treat your employees with some common courtesy/respect. Do not berate them because they did not meet a sales goal in front of their peers. By all means find out what happened but do it behind closed doors if it is going to be a negative feedback session and not out in front of all to see. Nothing kills production faster than the state of moral in your team. Treat them as you would want to be treated by your boss. The current training strategy definitely needs a written lesson plan approved by the corporate bosses. There should be a training outline for the technicians/sales reps to include customer service. Try to remember that everyone has a learning curb. This job is more than just knocking on doors and making phone calls as some would have you believe. There is a science to selling. If you cannot adjust to that then ensure you reiterate the fast pace learning environment future employees will have to adapt to as well as the aggressive managerial tactics if the assigned goals are not met. If you are thin skinned DO NOT APPLY. :) . This,from my experience, will prevent heart ache on both sides and no ones time=$$/effort will be wasted. Just a thought.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    No regard for customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lawn Specialist  in  Nashville, TN
    Current Employee - Lawn Specialist in Nashville, TN

    I have been working at TruGreen full-time for less than a year

    Pros

    Own boss and good comission for sales

    Cons

    Very low customer satsifaction and dont use best practices (always takes the cheaper route)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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