TruGreen

www.trugreen.com
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There are newer employer reviews for TruGreen

 

Very easy sale, made many of them

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Outside Sales Representative in Mobile, AL
Current Employee - Outside Sales Representative in Mobile, AL

I have been working at TruGreen full-time (more than a year)

Pros

Great medical and dental insurance, and location

Cons

Base rate of pay, management does not listen, ALWAYS TALKING!!!

Advice to ManagementAdvice

Management at my franchise should try to improve their manners and listen to their employees and not interrupt while talking and also have motivational pep talks and try to improve their moods, need to be more up beat!!!

Recommends
Neutral Outlook
No opinion of CEO

314 Other Employee Reviews for TruGreen (View Most Recent)

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  1.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Syracuse, NY
    Current Employee - Anonymous Employee in Syracuse, NY

    I have been working at TruGreen full-time (more than a year)

    Pros

    Great people to work with

    Cons

    may be laid off during winter months

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Total Incompetence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Tech in Chelmsford, MA
    Former Employee - Service Tech in Chelmsford, MA

    I worked at TruGreen full-time

    Pros

    -layoff, cant come soon enough.
    -working outside
    -talking to customers
    -co workers....not supervision
    -location

    Cons

    Terminex took over a couple of years ago and totally killed the business....after loosing thousand of customers service master put trugreen people back in control this year....last year dispatching was moved to a central location in NJ which caused major issues considering our branch is out of chelmsford mass.....they also centralized customer service which caused additional issues....work was dispatched on a wagon wheel approach....this means going into neighborhoods and servicing just a few customers and coming back multiple times to service the rest....i would get people coming up to me complaining why there house wasn't being serviced but the neighbor was....completely dumb and unproductive causing a massive increase in service calls, phone calls, fuel, overtime and cancelled accounts....also good vets leaving the next season for better companies and replacing them with rookies because trugreen refuses to pay for experience....the year terminex took over all vets took a 5 percent cut in salary which was about a dollar or so per hour real nice...the new hand held technology (trutrack) they introduced last year to replace paper worked poorly......if a customer got rescheduled there was a real good chance they would get lost in the system resulting in very late treatments...it wouldn't be uncommon for customers to go 60 to 90 days between a visit......now you know why cancels where a major problem..furthermore, the new system lacked information that would help in doing your job...we couldn't answer questions from customers in regards to there program...couldn't call the office to get questions answered because all customer support was moved off our location..the hand held would break down by freezing up because they couldn't handle the information overload.... here is something a lot of people dont know....the investment firm that owns service master and trugreen also owns 60% of john deer landscape.....

    Advice to ManagementAdvice

    People who are well qualified for management don't want to be bothered....supervisors have a heavy work load and look very unhappy with there job which other potential candidates see.....they spend most of the time on the phone with angry customers...the people that do go on to management are completely under qualified...

    Doesn't Recommend
    Disapproves of CEO
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