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If you want a life don't work here.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Representative in Indianapolis, IN
Former Employee - Sales Representative in Indianapolis, IN

I worked at TruGreen full-time (More than a year)

Negative Outlook
Disapproves of CEO
Negative Outlook
Disapproves of CEO

Pros

Make great relationships with customers. Be outdoors and never bored.

Cons

Work Mon-Sat sometimes 9am to 11pm, but regular hours were 11am-11pm and being paid at a 40 hour salary. Do lots of travel for the company but the always dispute your mileage reimbursement when they are the ones that send you out there. Constantly lied to by managers to motivate you to do something but they never hold there word on their promises. Also they force you into lying to your customers.

Advice to Management

Respect your sells reps and they will work harder and more productive for you.

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  1. DO NOT DO BUSINESS WITH TRUGREEN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Wheat Ridge, CO
    Former Employee - Sales Representative in Wheat Ridge, CO

    I worked at TruGreen full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Hopefully in a few years, TruGreen will be bankrupt.
    -Good pay at peak seasons
    - Paid weekly

    Cons

    - A sales person has 0 say. Cannot change anything, cannot do anything, can't access any information. All you do is call and harrass customers. You cannot make service calls, check bill, take payments, or do ANYTHING besides sell.
    - Customers are harassed and lied to on a daily basis.
    - You are told to sell the product by any means necessary, because everybody needs TruGreen's products.
    - They tell you to sell products (aeration & seed, lime, pest control) like it would cure cancer. They think anything can be fixed with simple things, and customers end up getting screwed.
    - Wrap-Up script is poorly written and required to be read VERBATUM!
    - Managers don't care about employees or customers.
    - UNBELIEVABLY HIGH TURNOVER. Over 90% annual turnover.
    - Too many people put in fake sales. They are so disorganized that bad employees take advantage of the system (anything you sell this week M-S is paid 6 days later on Friday) and they don't check sales unless they get a complaint. So now, dishonest people put in tons of fake sales, rack up big commissions, quit (or get fired) and the honest employees are left dealing with the reprocussions.

    Advice to Management

    Servicemaster destroyed TruGreen. Your place is a madhouse because you hire incompetent employees and harass your existing customer base. I've never seen a company with less respect for its customers.
    DO NOT THINK THAT DRIVING NEW REVENUE IS THE ONLY WAY TO GROW YOUR BUSINESS. YOU NEED TO TAKE CARE OF YOUR EXISTING CUSTOMERS AND YOUR EMPLOYEES.


  2. Helpful (1)

    Ruff around the edges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Agent in Orlando, FL
    Former Employee - Telesales Agent in Orlando, FL

    I worked at TruGreen full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nationally known company, good benefits. Decent products. Good people to work with.

    Cons

    Pay was too low. Low commissions. Management were nice people but obviously very inexperienced. Could have been in a better location. Better facility.

    Advice to Management

    Pay more. Offer higher commissions. Better work stations. Computers that work and get management and supervisors who are as experienced and understand management as they are nice, decent people.


There are newer employer reviews for TruGreen
There are newer employer reviews for TruGreen

See Most Recent

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