There are newer employer reviews for Truphone

Helpful (12)

Very Old Startup

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Truphone

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Location, concept is good, easy to get into

Cons

Senior Management can't make decisions (neither can the exec), no company values, no direction, archaic management style, if your face doesn't fit they you may as well leave. Reminds me of an old boys school.

Advice to Management

Decide what you want to do and stick to it. Do more to hold on to key staff. Do more to improve moral!

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  1. Well intended product with questionable US execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Truphone

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Innovative product and offering - supportive executive team in the UK - responsive to employee input and feedback. The founder is a brilliant man and makes you want to root for the companies success.

    Cons

    Poor approach to the US market. Some product shortcomings which seem to stem from T-Mobile dependency in the US.

    Advice to Management

    Take a more methodical approach and be realistic in timelines for achievement. The US is a large geography and Truphone is playing into a very small segment of users. Virtual coverage can be much more efficient than physical offices. Take a deep breath and go win business instead of trying to manufacture a business out of physical presence and aggressive employee population growth.

  2. inside sale executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truphone full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great company to work with

    Cons

    The US is a tougher market than Europe

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