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7 people found this helpful  

Deeply flawed culture where no one is willing to acknowledge that the emperor has no clothes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Ann Arbor, MI
Former Employee - Anonymous Employee in Ann Arbor, MI

I worked at Truven Health Analytics full-time for more than 10 years

Pros

Pockets of very dedicated, smart, competent people; generally flexible schedule and work opportunities; reasonable development methodologies for most projects.

Cons

The overarching issue (that's been the case since the Medstat days) is a grossly unfair system of compensation, promotion, and recognition. Favoritism is rampant, clearly unqualified employees are promoted as a means of shuffling them out of an area, strong employees are intentionally left to stagnate because management wants to keep them where they are, lip service is paid to promotion from within but unless someone is a favorite it won't happen, managers are instructed to give mediocre performance reviews as a means of keeping raises low, raises are not tied to performance or reviews, employees are given no direction on how to advance. The bottom line is that unless you curry favor early with a select group of people, you will never rise above a certain level nor will you receive any recognition for your work. You will also be expected to work long hours for no good reason - no one is ever praised for being efficient, just for working late.

A related issue is that whole groups of employees are treated like children (quite literally - they are given ice cream socials and play time as rewards for good behavior). Inane processes and regulations stay in place because, again, a select few narrow minded individuals don't trust employees to understand their jobs. Employees routinely cover up or don't discuss problems for fear of recrimination. It's a very siloed environment and a very fear-laden one.

Advice to ManagementAdvice

Take a very serious look at Operations, very few people there are happy. Put a stop to the rampant nepotism and favoritism that goes on. Take a very serious look at how staff are trained and evaluated. Stop forcing managers to skew reviews and stop treating employees like feeble minded babies. Loosen the purse strings when it comes to raises, training, equipment, and infrastructure. Don't wait until people are ready to leave before rewarding them. Stop outsourcing when it makes no sense (prime example: farming out data management tasks to India when it ends up taking longer to coordinate the effort as opposed to having US staff do the work). Give appropriate resources to groups trying to improve processes, not those who want processes for the sake of having them. Stop using cutesy, faux rewards (puzzles, carnival treats, magic shows, clowns) - your employees are adults, treat them like adults.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Truven Health Analytics

  1. 1 person found this helpful  

    Flexible work schedule, wonderful coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics full-time for more than 5 years

    Pros

    Decent benefits and time-off policy.
    Flexibility in schedule and location (a lot of telecommuters).
    Almost all of my coworkers are very hard-working, intelligent and team-oriented people.

    Cons

    Performance reviews seem to have little to do with advancement. It's unclear why/how some people are promoted and others are in the same position for many years.
    Raises are generally low.
    Salaried employees are often expected to work long hours (and overtime is not paid or given as comp time).

    Advice to ManagementAdvice

    A couple of years prior to the divestiture, the healthcare business of TR was transformed into a 'lean, mean machine'. Now that we have been a freestanding business for some time, it's time to take the extra load off of employees in some parts of the business, recognize accomplishments in the form of advancements and pay increases, and open new positions where they are needed.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lots of opportunities for those seeking them diligently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Truven Health Analytics

    Pros

    There are lots of friendly co-workers. The culture of the Company is very desirable.

    Cons

    There are lots of changes due to people changing roles constantly and HR making adjustments based on upper managements decisions.

    Recommends
    Positive Outlook
    Approves of CEO
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