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Helpful (13)

Taste the Kool-Aid before diving in!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Senior Software Engineer in San Francisco, CA
Former Contractor - Senior Software Engineer in San Francisco, CA

I worked at Twilio as a contractor (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

* 2 of the most tech-savvy, on-the-ball, market-aware and inspiring Senior Engineering Management I have ever worked with in my career * 2 of the most jaw-dropping, outstanding-in-all-areas and straight-shooting Software Engineers I have ever worked with in my career * Incredible learning and social networking opportunities for interns and new grads * Networking and learning opportunities available through invited Tech Industry speakers

Cons

* Rare instances of extremely inexperienced Tech Leads moving into Line Management. Character insecurities translate into Passing-the-Buck for issues; while Taking the Credit for successful design and code from others * On-Call Production Support Duty for some of the Legacy Code stack has become a 'four-letter-word' for those who are married and/or have children * Drive to ship fast and frequently works best with experienced Tech Leads. Otherwise, major technical debt and production support risk is/has been incurred * Test Environment and Product Deployment processes and tools need cross-team accountability for any serious progress in reliability and usability.

Advice to Management

* Vet your potential Leaders for character consistency. Adaptability applies for technical areas, but not for character. Nobody wants to work for an (A__Hole). * On Company Values: Watch the Guardians, Owls of Ga'Hoole. Consider its message for your employees, and their families.

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  1. Helpful (1)

    Professional Growth Opportunities and Happy People Abound!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Twilio full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been given more opportunities to take on responsibility here than any job in the past. When you deliver here, it is recognized and rewarded. I am very proud to be a member of this amazing team of achievers and I'm excited to come into to work here each day.

    Cons

    High growth can sometimes lead to growing pains. Sometimes we can be a bit inefficient as we're figuring out responsibilities and onboarding new employees.


  2. Love the people, culture and mission.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Engineer Intern in San Francisco, CA
    Current Intern - Software Engineer Intern in San Francisco, CA

    I have been working at Twilio as an intern (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I feel that Twilio's mission "Change communications forever" isn't just a catchphrase but something the company lives and breathes in everything it does.

    Cons

    No cons at all. Yep.


There are newer employer reviews for Twilio
There are newer employer reviews for Twilio

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