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9 people found this helpful  

Taste the Kool-Aid before diving in!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Software Engineer  in  San Francisco, CA
Former Employee - Senior Software Engineer in San Francisco, CA

I worked at Twilio as a contractor for less than a year

Pros

* 2 of the most tech-savvy, on-the-ball, market-aware and inspiring Senior Engineering Management I have ever worked with in my career
* 2 of the most jaw-dropping, outstanding-in-all-areas and straight-shooting Software Engineers I have ever worked with in my career
* Incredible learning and social networking opportunities for interns and new grads
* Networking and learning opportunities available through invited Tech Industry speakers

Cons

* Rare instances of extremely inexperienced Tech Leads moving into Line Management. Character insecurities translate into Passing-the-Buck for issues; while Taking the Credit for successful design and code from others
* On-Call Production Support Duty for some of the Legacy Code stack has become a 'four-letter-word' for those who are married and/or have children
* Drive to ship fast and frequently works best with experienced Tech Leads. Otherwise, major technical debt and production support risk is/has been incurred
* Test Environment and Product Deployment processes and tools need cross-team accountability for any serious progress in reliability and usability.

Advice to ManagementAdvice

* Vet your potential Leaders for character consistency. Adaptability applies for technical areas, but not for character. Nobody wants to work for an (A__Hole).
* On Company Values: Watch the Guardians, Owls of Ga'Hoole.
Consider its message for your employees, and their families.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

19 Other Employee Reviews for Twilio (View Most Recent)

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  1.  

    Internship

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Twilio as an intern for less than a year

    Pros

    Company culture and people here are great and really make the company. Fantastic place to work. Really enjoyed my experience.

    Cons

    none that I can think of.

    Recommends
    Approves of CEO
  2.  

    Love the people, culture and mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Intern  in  San Francisco, CA
    Current Employee - Software Engineer Intern in San Francisco, CA

    I have been working at Twilio as an intern for more than a year

    Pros

    I feel that Twilio's mission "Change communications forever" isn't just a catchphrase but something the company lives and breathes in everything it does.

    Cons

    No cons at all. Yep.

    Recommends
    Positive Outlook
    Approves of CEO
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