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Helpful (4)

Twilio is a great place to work, good people who care about the power of communications

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in San Francisco, CA
Current Employee - Anonymous Employee in San Francisco, CA

I have been working at Twilio full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Twilio has a great company culture and is growing fast. It's an exciting time to be there, and a fun place to work. The nine core values shape the environment. It's a lesser known startup with a lot of big customers, and it's cool to watch our customers succeed with our product.

Cons

Fast growth can come with a lot of awkward growth.

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  1. Helpful (12)

    Taste the Kool-Aid before diving in!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software Engineer in San Francisco, CA
    Former Contractor - Senior Software Engineer in San Francisco, CA

    I worked at Twilio as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    * 2 of the most tech-savvy, on-the-ball, market-aware and inspiring Senior Engineering Management I have ever worked with in my career
    * 2 of the most jaw-dropping, outstanding-in-all-areas and straight-shooting Software Engineers I have ever worked with in my career
    * Incredible learning and social networking opportunities for interns and new grads
    * Networking and learning opportunities available through invited Tech Industry speakers

    Cons

    * Rare instances of extremely inexperienced Tech Leads moving into Line Management. Character insecurities translate into Passing-the-Buck for issues; while Taking the Credit for successful design and code from others
    * On-Call Production Support Duty for some of the Legacy Code stack has become a 'four-letter-word' for those who are married and/or have children
    * Drive to ship fast and frequently works best with experienced Tech Leads. Otherwise, major technical debt and production support risk is/has been incurred
    * Test Environment and Product Deployment processes and tools need cross-team accountability for any serious progress in reliability and usability.

    Advice to Management

    * Vet your potential Leaders for character consistency. Adaptability applies for technical areas, but not for character. Nobody wants to work for an (A__Hole).
    * On Company Values: Watch the Guardians, Owls of Ga'Hoole.
    Consider its message for your employees, and their families.


  2. Helpful (1)

    Professional Growth Opportunities and Happy People Abound!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA

    I have been working at Twilio full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've been given more opportunities to take on responsibility here than any job in the past. When you deliver here, it is recognized and rewarded. I am very proud to be a member of this amazing team of achievers and I'm excited to come into to work here each day.

    Cons

    High growth can sometimes lead to growing pains. Sometimes we can be a bit inefficient as we're figuring out responsibilities and onboarding new employees.


There are newer employer reviews for Twilio
There are newer employer reviews for Twilio

See Most Recent

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