There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

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Helpful (2)

Customer Service Rep.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Aurora, IL
Current Employee - Customer Service Representative in Aurora, IL
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at U-Haul part-time (More than a year)

Pros

Flexible hours and schedule are really nice. There is generally a lot of down time in the winter, which can be used however you please.

Cons

It is a lot of hard physical work and mentally the customers can be difficult to deal with. Customers will take out their frustration on you.

Other Employee Reviews for U-Haul

  1. Family feel; in Corporate America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Field Manager in Chicago, IL
    Current Employee - Area Field Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at U-Haul full-time (More than 3 years)

    Pros

    The training and ability to grow within U-Haul is limitless. Once you are part of the family; they like to promote from within. Their benefit package is beyond belief and is structured to take care of you and your family.

    Cons

    As an Area Field Manager the expectations to add more and more Independent U-Haul Authorized dealers becomes canibalistic to the current dealers in a small area. You also have to combat Village and County ordinances with absolutely no help except from a sustainability packet; someone in Arizona will email it to you. If you have a degree in Real Estate Law or Politics, then you will be fine.


  2. Helpful (1)

    Horrible Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Services Representative in Waterloo, IA
    Former Employee - Customer Services Representative in Waterloo, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at U-Haul part-time (Less than a year)

    Pros

    relaxed, variety of tasks, good co workers and getting to interact with a lot of different people. Learned a few new skills, raises every few months and able to keep busy with things that needed to be done around the business.

    Cons

    bad higher management, bad communication. Nothing was ever correct between management and corporate management. Never knew what the correct policies were, because store management would say one thing, then corporate would say another.

    Advice to Management

    better communication!


There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

See Most Recent

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