U-Haul

  www.uhaul.com
  www.uhaul.com
There are newer employer reviews for U-Haul

3 people found this helpful  

A relatively easy-going company, with random but frequent enforcement of silly policy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Chicago, IL
Current Employee - Customer Service Representative in Chicago, IL

I have been working at U-Haul part-time (more than 5 years)

Pros

-Very little bureaucracy with their open-door policy
-Flexible work schedule for part-time employees
-New things to deal with every day
-Available bonuses if managers choose to give them

Cons

-Open every holiday except Christmas
-Long, long hours for managers
-People who are moving (U-Haul's target clientele) tend to be on edge and unfriendly

Advice to ManagementAdvice

Make sure to keep your employees motivated. Regional managers - be involved, be friendly. Don't be the boss everyone is afraid of. Be knowledgeable, don't act like you are above customer service. It reflects VERY poorly on your character and makes it nearly impossible to lead effectively.

Recommends
Positive Outlook
Approves of CEO

266 Other Employee Reviews for U-Haul (View Most Recent)

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  1. 2 people found this helpful  

    Eventful, challenging, rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Clerk in Houston, TX
    Former Employee - Rental Clerk in Houston, TX

    I worked at U-Haul part-time (more than an year)

    Pros

    Meeting new people. Helping people.

    Cons

    Can't always satisfy every customer.

    Advice to ManagementAdvice

    Always have a manager onsite.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Worst training, for work at home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Sales in Phoenix, AZ
    Current Employee - Center Sales in Phoenix, AZ

    I have been working at U-Haul part-time (less than an year)

    Pros

    Paid on time, other workers are mostly nice, even people calling in were for the most part nice, sa not so nice.

    Cons

    Not proper training, you get two different ones each say different things, then SA say another! Then you lose your bonus for everything!

    Advice to ManagementAdvice

    Better training

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for U-Haul

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