There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

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Helpful (2)

Eventful, challenging, rewarding

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Rental Clerk in Houston, TX
Former Employee - Rental Clerk in Houston, TX

I worked at U-Haul part-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Meeting new people. Helping people.

Cons

Can't always satisfy every customer.

Advice to Management

Always have a manager onsite.

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  1. Helpful (3)

    A relatively easy-going company, with random but frequent enforcement of silly policy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at U-Haul part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Very little bureaucracy with their open-door policy -Flexible work schedule for part-time employees -New things to deal with every day -Available bonuses if managers choose to give them

    Cons

    -Open every holiday except Christmas -Long, long hours for managers -People who are moving (U-Haul's target clientele) tend to be on edge and unfriendly

    Advice to Management

    Make sure to keep your employees motivated. Regional managers - be involved, be friendly. Don't be the boss everyone is afraid of. Be knowledgeable, don't act like you are above customer service. It reflects VERY poorly on your character and makes it nearly impossible to lead effectively.


  2. Helpful (3)

    Worst training, for work at home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Sales in Phoenix, AZ
    Current Employee - Center Sales in Phoenix, AZ

    I have been working at U-Haul part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Paid on time, other workers are mostly nice, even people calling in were for the most part nice, sa not so nice.

    Cons

    Not proper training, you get two different ones each say different things, then SA say another! Then you lose your bonus for everything!

    Advice to Management

    Better training


There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

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