U-Haul
2.9 of 5 175 reviews
www.uhaul.com 50 to 149 Employees

175 Employee Reviews (View Most Recent)

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  • Disapproves of CEO

1 person found this helpful  

okay company as long as you don't want to move up

Customer Service Representative (Current Employee)

I have been working at U-Haul part-time for more than a year

Prosnice manager, easy hours, customer service

Consmediocre pay, no advancement opportunities, policies not always followed

Advice to Senior ManagementDo something about the reservation guarantee..seems to be the most complained about area from customers. Needs to be better described to customers that a reservation is NOT a guarantee.
Also the U-box program is very difficult for customers AND employees to understand, and there is always problems with shipping time.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Low pay, high expectations, flexible hours

Customer Service Representative (Current Employee)
Pomona, CA

I have been working at U-Haul part-time for more than 3 years


Pros: Very flexible scheduling, management respects you, welcoming environment to work in, and I've learned a lot… Cons: High stress with relatively low pay compared to what's expected of you, basically everyone is hired as part-time, work weekends and holidays with no holiday… Advice to Senior Management: Don't be so cheap. We work hard and deserve full… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

2 people found this helpful  

Customer Service Employees are Only Temporary

Uhaul Customer Service (Current Employee)
Phoenix, AZ

I have been working at U-Haul part-time for less than a year


Pros: Paid training program. Wort at home opportunities. Cons: Cut down hours. Even though they schedule you hours they tell you to log out early because they don't need you. Managers… Advice to Senior Management: Customer service is your front lines, and this company is getting… No, I would not recommend this company to a friend More

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