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Very Pleasant Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at U-Haul full-time for more than a year

Pros

Great people, great benefits, plenty of opportunities!

Cons

None that I can think of

Advice to ManagementAdvice

Keep treating your employees as well as you do.

Recommends
Positive Outlook
Approves of CEO

227 Other Employee Reviews for U-Haul (View Most Recent)

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  1. 2 people found this helpful  

    Not the kind of U-Haul most people knew it years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at U-Haul as a contractor for less than a year

    Pros

    Paid on time; Aside from that, I really do not know what else to put.

    Cons

    Poor training; Some rude and condescending employees; Some people in management are sarcastic; They try to get by with customers with the least amount of assistance they can provide, if any; People at the lower end of the Totem pole are basically put in a bind and burdened with unrealistic expectations; Outdated software that cannot accommodate bandwidth workload

    Advice to ManagementAdvice

    You need to retrain the management staff and employees that you have at the locations. Inconsistence with information is bad enough. But being sarcastic, rude and condescending towards other employees or subordinates is just asinine and unethical. Making a change brings results. Simply saying that "We are the best" and such are just rubbish propaganda. Customers call Customer Service "not to compliment", but because they need assistance. Telling a customer that your said employee(s) is an excellent or reliable employee is not in any way or form the kind of assistance that a client going through a move is in dire need of.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    upper management was crazy family members who were dishonest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Tax Analyst  in  Phoenix, AZ
    Former Employee - Senior Tax Analyst in Phoenix, AZ

    I worked at U-Haul full-time for more than 10 years

    Pros

    Made a lot of good friends there, hot women to date; I worked in Corporate headquarters as a professional

    Cons

    Extremely low pay, I was there 11 years and had topped out the pay scale. The new company I went to doubled my salary

    Advice to ManagementAdvice

    keep the equipment maintained; their were a lot of customers that got killed while I was there, raise wages, quit cheating - they did the same thing as Enron

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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