U-Haul

  www.uhaul.com
  www.uhaul.com
There are newer employer reviews for U-Haul

 

Customer service rep.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Bloomington, IL
Former Employee - Customer Service Representative in Bloomington, IL

I worked at U-Haul part-time (more than 3 years)

Pros

Learn how to deal with different types of customers.

Cons

Not a lot hours if your not salary

Advice to ManagementAdvice

Let part time have more than 25 hours a week.

Recommends
Neutral Outlook
Approves of CEO

266 Other Employee Reviews for U-Haul (View Most Recent)

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  1.  

    Pay Rate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U-Haul

    Pros

    Easy work, works with schedule

    Cons

    Pay rate is low not enough hours,

  2. 4 people found this helpful  

    If nobody else will hire you...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX

    I have been working at U-Haul part-time (less than an year)

    Pros

    You will learn what hard work is and appreciate any former/future job that much more.

    Cons

    Absence of training, mediocre income, extremely stressful, management unavailable/no chain of command. This is the worst work experience I've had in my entire life, without exaggeration.

    Advice to ManagementAdvice

    Train employees for the real-life situations they will encounter on a day-to-day basis. Offer a consistent schedule with one weekend day off every week. Pay according to market and the skill-set required to perform the duties at hand. A CSR, at my center, always works alone, yet does not have the authorization to resolve customer issues, thus giving the employee and Uhaul a bad name/review. Do away with the 6 months of service policy in place before an employee may transfer to a position which will better suit the employee and the company. I have never had a conversation with upper management. This is discouraging.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for U-Haul

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