214 Employee Reviews (View Most Recent)

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Customer Service Sales Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Sales Representative  in  Tucson, AZ
Former Employee - Customer Service Sales Representative in Tucson, AZ

I worked at U-Haul part-time for more than a year

Pros

Job consistency
Keeps you busy
Easy Job
Work from home option
Excellent training

Cons

Training varies on the person in charge, some people are more prepared than others
Not many choices on when to take training, either VERY early in the morning or VERY late at night
It's a sales position, so you will get the expected in this position

Advice to ManagementAdvice

Keep training specific
Work on the system crashing because of too many callers

Recommends
Positive Outlook

Other Reviews for U-Haul

  1. 1 person found this helpful  

    Don't care about employee's or customersbout customers and employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ecenter Sales & Reservations  in  Phoenix, AZ
    Former Employee - Ecenter Sales & Reservations in Phoenix, AZ

    I worked at U-Haul part-time for less than a year

    Pros

    Work from Home, decent income during the busy times.

    Cons

    Customers are very unhappy and stressed because they are moving. If they were explained things more they wouldn't be. Most of the consultants will hang up if they can't answer a caller questions because they want to get their commission. Lot's of technical problems with the computers at corporate that are outside of your control and then you loose commissions as a result. They don't give you the hours you request, and I was pretty open. All I wanted was to have two days off a week together for at least half the month. They didn't need to be weekends.

    Advice to ManagementAdvice

    Keep the good employee's who care about the customers even if they have technical challenges outside of their control due to the purchase of a new home.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Its a lot of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Anaheim, CA
    Former Employee - General Manager in Anaheim, CA

    I worked at U-Haul full-time for more than 5 years

    Pros

    As General manager the company give you a lot of freedom.

    Cons

    A lot of hours. Hard work. And if you don't preform your gone Anaheim

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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