U-Haul
3.0 of 5 199 reviews
www.uhaul.com 50 to 149 Employees

199 Employee Reviews (View Most Recent)

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1 person found this helpful  

Overall a good company with good intentions, but they don't always get carried out as predicted

Center Storage Manager (Current Employee)
Dallas, TX

Pros#1 Benefits are excellent
#2 Immediate management is super
#3 Recognition for accomplishments and support for advancement

ConsScheduled nights, weekends, holidays
#1 Job description highly inaccurate
#2 We deal with a very difficult customer base, as they are almost always in a "stressed-out, ready to explode" mood b/c they just had a horrendous move they completed (one of the major life stressors). Customer Service is extremely difficult.
#3 No training and most employees are Part Time (as required by U-haul) so there is large turn-over and no real loyalty to the company.

Advice to Senior ManagementTraining, training, training...in a uniformed, organized method (possibly should have a position that goes to several locations and focuses only on training).

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • No Opinion of CEO

     

    Personally fulfilling but difficult for family life

    Manager (Former Employee)

    I worked at U-Haul full-time for more than a year


    Pros: The ability to help people relocate was a great aspect of… Cons: The long hours were a very hard thing to deal with along… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Don't care about employee's or customersbout customers and employees

    Ecenter Sales & Reservations (Former Employee)
    Phoenix, AZ

    I worked at U-Haul part-time for less than a year


    Pros: Work from Home, decent income during the busy times. Cons: Customers are very unhappy and stressed because they are moving. If they were explained things more they wouldn't be. Most of the consultants will hang… Advice to Senior Management: Keep the good employee's who care about the customers even if they have… No, I would not recommend this company to a friend More
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