U-Haul

  www.uhaul.com
  www.uhaul.com
There are newer employer reviews for U-Haul

1 person found this helpful  

Overall a good company with good intentions, but they don't always get carried out as predicted

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Center Storage Manager in Dallas, TX
Current Employee - Center Storage Manager in Dallas, TX

I have been working at U-Haul full-time (more than an year)

Pros

#1 Benefits are excellent
#2 Immediate management is super
#3 Recognition for accomplishments and support for advancement

Cons

Scheduled nights, weekends, holidays
#1 Job description highly inaccurate
#2 We deal with a very difficult customer base, as they are almost always in a "stressed-out, ready to explode" mood b/c they just had a horrendous move they completed (one of the major life stressors). Customer Service is extremely difficult.
#3 No training and most employees are Part Time (as required by U-haul) so there is large turn-over and no real loyalty to the company.

Advice to ManagementAdvice

Training, training, training...in a uniformed, organized method (possibly should have a position that goes to several locations and focuses only on training).

Recommends
Positive Outlook
Approves of CEO

266 Other Employee Reviews for U-Haul (View Most Recent)

Sort: Rating Date
  1.  

    Personally fulfilling but difficult for family life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at U-Haul full-time (more than an year)

    Pros

    The ability to help people relocate was a great aspect of the job. The teamwork between all the locations was a great thing.

    Cons

    The long hours were a very hard thing to deal with along with all of the changes in management made it difficult to stay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Dog eat dog.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Dublin, CA
    Former Employee - Customer Service Representative in Dublin, CA

    I worked at U-Haul part-time (more than an year)

    Pros

    Less restricted and less monitored working habits.
    Most locations do not monitor employees dress with congruence to corporate code.
    Unity among staff promoted teamwork.
    Always work to do.

    Cons

    Zero control over distribution of hours, regardless of work experience or knowledge.
    Unfair favor shown to other associates.
    Management's one goal is to delegate all of their responsibilities to their staff.
    Frequency of associate favoritism by management across multiple locations is extremely high.
    Problems will likely not see solution as company issues begin high in leadership and infect downward.

    Advice to ManagementAdvice

    Distribute responsibilities more fairly.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for U-Haul

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