There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

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Helpful (1)

Not a great experience.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Coralville, IA
Former Employee - Customer Service Representative in Coralville, IA

I worked at U-Haul

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

The job itself is pretty easy, installing hitches and working on wiring is easy to learn and fun to do.

Cons

Uhaul is much more concerned with making money than treating customers fairly, so be prepared to deal with upset customers a lot.

Advice to Management

Let customers know that just because they reserved a truck to pick up doesn't mean that they will be able to pick it up at their preferred pick up location, instead of letting them think that they will until the day before their pick up. That way they won't yell at the customer service reps for your terrible scheduling program.

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  1. Helpful (3)

    renting death traps to the public

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Manassas, VA
    Former Employee - Store Manager in Manassas, VA

    I worked at U-Haul

    Doesn't Recommend
    Doesn't Recommend

    Pros

    good money and great bonuses

    Cons

    pushed from upper management to rent all trucks ,,, safe or not

    Advice to Management

    if it isnt safe.... park it


  2. Helpful (1)

    Long day with little to show for it

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Burlington, VT
    Current Employee - Customer Service Representative in Burlington, VT

    I have been working at U-Haul

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Easy work and very repetitive

    Cons

    Rude customers, no appreciation for what you do

    Advice to Management

    Stop treating your employees like morons!! (MCO 791)


There are newer employer reviews for U-Haul
There are newer employer reviews for U-Haul

See Most Recent

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