There are newer employer reviews for U.S. Bank

 

US Bank is no shooting 5 stars

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - In-Store Banker  in  Dubuque, IA
Current Employee - In-Store Banker in Dubuque, IA

I have been working at U.S. Bank

Pros

Great benefits and opportunities to move within the company. Most employees are great to work with and have a willingness to learn the banking industry and help customers. US Bank does have a great training program for incoming employees not yet accustomed to the banking world or that are fresh out of college. There are plenty of opportunities to move within the company so if you are completely unhappy with your current position you have the opportunity to move. Not only positions but other branches. I started out at a branch and became very unhappy with my immediate management and moved to a similar position at another branch.

Cons

Very poor hourly pay and sales bonuses are on a points system. Don't expect to make it big with US Bank or pile up the savings account working here. This bank pays so crappy it creates a terrible turnover rate for employees that are willing to learn then move on to a similar position with a competing bank for better pay. That creates an atmosphere with a lot of talent, unfortunately most employees at US Bank are far from seasoned. Most customers are going to need to speak with a manager if they want to talk with an employee with some history. US Bank has incredible amounts of fees for everything and it only seems to be getting worse. Before moving locations it almost got to the point where I was getting so accustomed to the customer complaints I had automatic responses.

Advice to ManagementAdvice

Focus on employee compensation and employees may put forth effort. You can't expect other banks in the same market to pay nearly $2 more per hour per position and have employees feel they are being treated well.

Doesn't Recommend
Disapproves of CEO

1451 Other Employee Reviews for U.S. Bank (View Most Recent)

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  1.  

    Not for someone who is serious about career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collector  in  Minneapolis, MN
    Current Employee - Collector in Minneapolis, MN

    I have been working at U.S. Bank

    Pros

    salary is the only reason people work there. You need not upgrade your skills as long as you work there. If you are pursuing a degree and you want the money to pay your bills, this is the place to work. there is no learning or work pressure and this gives you time to concentrate on your degree.

    Cons

    No room for learning. Managers treat employees like dirt. Listen to employees when you do reviews. Don't do reviews like it is your job and you gotto get done by a timeline. Don't do 20 reviews on the last day constantly reminding the employee during review that you have to do 20 reviews that day.

    Advice to ManagementAdvice

    Listen to employees when you do reviews. Don't do reviews like it is your job and you gotto get done by a timeline.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Horrible place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Teller Coordinator  in  Little Rock, AR
    Former Employee - Teller Coordinator in Little Rock, AR

    I worked at U.S. Bank

    Pros

    Some of the employees are nice to work with.

    Cons

    U.S. Bank is all about sales, they don't care about their customers just about making more money. Also, the healthcare benefits for employees are the most expensive I have seen! A single person pays over $100 a month for premiums and then you have to meet your deductible before it even kicks in!

    Advice to ManagementAdvice

    Don't push sales so much, your employees act like robots.

    Doesn't Recommend
    Disapproves of CEO
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