U.S. Bank – “US Bank is like family”

Pros

I've worked for US Bank for 6 years and my co-workers are like family. We have fun at work. We joke around but when it comes to our customer service we give out 5 star service. We are very friendly with our customers and can call them by name. We have a loving atmosphere. Our bankers strive to help us with current knowledge of bank products. Our teller coordinator takes care of all of our scheduling and is very flexible about appointments and time restraints. We have many employees who have other side jobs or family commitments and our teller coordinator works around them. We are a goal oriented office, and we like to have little competitions to see who can do the most sales. We support each other. We love to get together after work for dinner or movies or other social events. We love coming to work because it is such a fun office.

Cons

re-formating management, cutting hours, freeze on hours and hiring, low salary

Advice to Senior Management

Take care of your employees, listen to employee feedback, ask for employee feedback, support employees