There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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It's a bank job...expectations should be met accordingly

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Teller in Vancouver, WA
Former Employee - Teller in Vancouver, WA
Recommends
Negative Outlook
Approves of CEO

I worked at U.S. Bank full-time (More than a year)

Pros

Great coworkers, managers who seem to really care about your success and wellbeing, paid holidays and never have to work late night hours. There's plenty of room for career growth if you like the work, and working in a banking environment allows for a better understanding of personal finance.

Cons

It's a sales job through and through. Customer assistance is expected and required (as it should be), but the most "successful" tellers are the ones who convince the most customers to get loans by talking to a banker. There's nothing wrong with this--banks have to make money, but retail banks located in less-frugal areas are at a significant advantage, as US Bank is very picky as to who they loan money to. Standing in a teller window for an entire workday can get extremely boring. Customers who don't know how to handle their own money can get very angry, sometimes even borderline violent. Robberies are more frequent than one would expect, and can be pretty scary.

Advice to Management

Tone down the "sales" aspect of the teller job, and let them focus their energy on assisting customers with everyday transactions.

Other Employee Reviews for U.S. Bank

  1. US Bank is a great place to start your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Saint Paul, MN
    Current Employee - Systems Analyst in Saint Paul, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 5 years)

    Pros

    Great management team, cannot ask for more.

    Cons

    Techonology could be better to put employees further ahead.


  2. Helpful (1)

    U.S. Bank - best place I've worked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Security Administrative Team Lead in Richfield, MN
    Current Employee - Information Security Administrative Team Lead in Richfield, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at U.S. Bank full-time (More than 8 years)

    Pros

    good people in Minnesota, relaxed atmosphere, conservative (responsible) corporate stewardship

    Cons

    biggest complaint? the cafeteria is terrible


There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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