There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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Helpful (1)

Great Experience but not a Career

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Manager in Cincinnati, OH
Former Employee - Customer Service Manager in Cincinnati, OH

I worked at U.S. Bank full-time

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

US Bank provides a stable pay check and an ok benefits package. As a recent college grad I was given the opportunity to learn and grow in the financial world.

Cons

The training was lack luster and I was throne into a position with little idea of what was truly expected of me and left to figure it out on my own. As time progressed the "rough patch" my office was going through with turnover seemed to be more of a consistent battle across the whole district and not just one office. You will work like crazy and they expect you as a manager on salary to pick up all the slack no matter how short you are. They are a 100% number driven company with little concern for the people behind the numbers. The bonus opportunity is quite limited and you must meet criteria in many categories before earning bonus. The only real bonus to be made is for those that are producing int he top 10% of the company which can be highly dependent on the location of your office.

Advice to Management

Restructure the pay and bonus scale to be more competitive. Staff your offices properly and take your eyes off the number long enough to think about the people producing those numbers n the ground level. A little bit of positive reinforcement goes a long way.

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  1. you are not a banker, you are a salesperson

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Store Banker in Riverside, CA
    Former Employee - In-Store Banker in Riverside, CA

    I worked at U.S. Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    stable company, they aren't going any where
    room for growth (if you rub the right elbows)
    fun staff at the branch

    Cons

    too much politics
    I was an in-store banker so we where there 7 days a week 362 days a year
    long hours
    too sales driven

    Advice to Management

    stop with the politics at the branch and district level. upper level management is great, Richard Davis really seems to care about corporate culture.


  2. a well wisher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Cincinnati, OH
    Former Employee - Customer Service Manager in Cincinnati, OH

    I worked at U.S. Bank full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good place to learn the basics of the industry.

    Cons

    lack of communication between the higher managment and employees, Very Sales driven, dis-satisfaction & dis-trust among the employee's from lower line of business to the higher managment, unfair HR policies.

    Advice to Management

    retain people with good work ethics, play fair across the board to each & every employee, Please train the Branch employees so that they don't provide wrong & incomplete information to the customers.


There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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