Glassdoor is your free inside look at U.S. Bank reviews and ratings — including employee satisfaction and approval rating for U.S. Bank CEO Richard K. Davis. All reviews posted anonymously by U.S. Bank employees.
Current Employee – been working at U.S. Bank full-time for more than 3 years
Pros – Starting from the top, you can tell that the Executive committee at US Bank has their finger on the pulse of the Financial industry, allowing them to much more proactive than their peers when it comes to making decisions. I have nothing but full confidence that they know how to lead one of the largest financial institutions in America. Their salary is competitive within the industry. They also make a serious commitment to their employers growth within the company and their careers. Financial products offered to their customers are competitive.
Cons – Despite recent attempts to upgrade all the I.T. services at every location, they still seem to be technologically behind regarding software and systems. It would have been nice if they had upgraded their phones during the I.T. upgrade. Also, many facilities they occupy and furniture at locations are both majorly outdated and there doesn't seem to be much of a commitment to improve.
Advice to Senior Management – Upgrade phone systems and put a bit more reasonably amount of money into furniture and buildings in order to improve the customer experience. I'm not talking about 5 star accommodations, just some newer furniture and carpet/tile would go a long way.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-12-19 07:02 PST
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