Pros

Not allowed to work more than 40 hours a week. Work for a steady bank which acts conservatively with its investments, thus ensuring that you do not get laid off.

Cons

The pay was very low. No respect for college degrees. Retail branches are primarily seen as sales branches, service is a secondary priority. I was hired as a personal banker in an in-store branch. Management actually expected us to walk around the grocery store and ask people to open checking accounts, credit cards, home equity loans, etc while they were picking up their bread and diapers. Constant focus on sales even though the bank's products could not compete on a numbers basis with local competitors across the street. The place had a continual rotating door. Worked their for 1 year and by the time I was done all of my original co-workers had already quit. Came back a few months later and everyone else was also gone.

Advice to Senior Management

Treat employees and customers with respect. Find another way to make money on checking accounts. It isn't just or right to let customers rack up over $1,000 in overdraft fees in one year. Pay more compensation and empower more employees and you will see more people stay with the company.