There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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Valuable experience and a place you can be proud to be associated with

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Manager in Columbus, OH
Former Employee - Customer Service Manager in Columbus, OH

I worked at U.S. Bank full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great education and training opportunities. Promotions and cross training and moves between different functional areas are very accessible.

Cons

Seems to be trending more and more to a sales driven culture at the expense of outstanding service and doing what is best for the customer. Limited presence in central Ohio and limited advertising/promotion.

Advice to Management

Improve compensation. Compensation quality should match organization quality. Re-examine some products and policies that are not necessarily in the customers best interests but are in place simply as high revenue sources....overdraft policies, payday advances, check deposit by phone fees.

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  1. Investigations Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investigations Analyst in Minneapolis, MN
    Former Employee - Investigations Analyst in Minneapolis, MN

    I worked at U.S. Bank full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    -Enjoyed the people I worked with
    -Ample vacation time
    -Overall good job

    Cons

    -Very little room to advance within the department
    -Pay wasn't great


  2. Working here has made me clinically depressed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Saint Louis, MO
    Current Employee - Project Manager in Saint Louis, MO

    I have been working at U.S. Bank full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Business Casual Dress Code
    Free Coffee and Fruit
    Office has carpet AND hardwood flooring
    Office has plenty of natural light.

    Cons

    I have zero autonomy. Half of my time is spent on reports that no one reads. Management demonstrates a total lack of trust in employees. There is no room for advancement. I have zero work/life balance. Our sales staff offers a real bill of goods, then we have to deal with unrealistic expectations of customers, who have never read their term sheet.
    I'm actually in therapy now because I hate it here so much.


There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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