There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

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Payment solutions consultant

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at U.S. Bank

Pros

Work with good people and staff

Cons

Not enough training on new products. Communication needs to be better

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  1. Big banking is as greedy as everyone wants you to believe

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - 24 Hour Call Center Personal Banker With Selling in Denver, CO
    Former Employee - 24 Hour Call Center Personal Banker With Selling in Denver, CO

    I worked at U.S. Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Friendly co-workers, lots of training, management will work with you on any weaknesses, ok benifits and pay, lots of advancement opportunities

    Cons

    Goals often feel like moving targets that are influenced heavily by outside influences. Whenever management commends you for doing a goal job with one thing, they follow up with ten other things that could have been done better in the same sentence. Advancement opportunities are numerous however actually getting an interview or being considered for an opening usually feels impossible. Helping the customer, doing the right thing, making sure the customer trust the business, etc are all supposed to be priorities based on the companies so-called ethics however the reality is selling the customer new products takes precedence over actually helping them or solving their issues.

    Advice to Management

    Instead of centering all call-center incentives over sales, how about acknowledging bankers customer service skills once and awhile. While selling products creates the revenue that runs the bank, if you really cared about the customers and cared about keeping them as long term customer (as opposed to forcing them to remain customers through new products) things may be more in line with the business "ethics".


  2. OK company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - 24 Hour Call Center Personal Banker With Selling in Cincinnati, OH
    Former Employee - 24 Hour Call Center Personal Banker With Selling in Cincinnati, OH

    I worked at U.S. Bank full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent pay and if you have good sales skills then you have the potential to make really good money. The benefits are really great and start after 30 days of employment.

    Cons

    If you dont sale really well then you may be out of a job . They offer a lot of mid day shift only and if you dont have a vehicle then this wouldnt work for you because the job is not on the busline.

    Advice to Management

    management is really great


There are newer employer reviews for U.S. Bank
There are newer employer reviews for U.S. Bank

See Most Recent

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