U.S. Cellular

  www.uscellular.com
  www.uscellular.com
There are newer employer reviews for U.S. Cellular

 

Great leadership training and great opportunitie
s

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Financial Services Coach in Madison, WI
Current Employee - Financial Services Coach in Madison, WI

I have been working at U.S. Cellular

Pros

TheyAre highly ethical and fair to both their clients and associates

Cons

The salaries and benefits are not competitive

Advice to ManagementAdvice

Keep doing what you are doing, but raise the salaries

Recommends
No opinion of CEO

584 Other Employee Reviews for U.S. Cellular (View Most Recent)

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  1. 1 person found this helpful  

    Very Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at U.S. Cellular

    Pros

    Really nice people. Decent benefit package. Good onboarding program to help you get to know people and other groups

    Cons

    While the Dynamic Organization concept has some great elements to it, it's application seems almost cultish. You either are'DO' or you're not - in which case you're quickly terminated. People are expected to be cheerleaders and always be 'excited', and to never question work being given to them or what's happening around them (blind faith in leadership and the company). The turnover is extraordinarily high as people are always leaving (not wanting to drink the koolaid) or being shown the door. This leaves huge gaps in resources which is a constant struggle for those left behind. Positions are filled at times with a bait & switch type of mentality - just bring in a qualified candidate and plug them in somewhere - regardless of whether that's what they thought they were going to do. All this churn and chaos is bad for business and employee morale.

    Advice to ManagementAdvice

    Rigid stance on the Dynamic Organization is harming employee morale and causing undue churn & chaos for company. USCC's 'cult' environment is becoming well known outside the company.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Waukesha, WI
    Current Employee - Customer Service Representative in Waukesha, WI

    I have been working at U.S. Cellular

    Pros

    Excellent benefit packages including 401k, tuition reimbursement, top notch medical and dental, quarterly bonuses, pc purchase program and dynamic rewards to purchase high ticket items. Pay above average starting.

    Cons

    Favoritism seems to be the name of the game. You have to act a certain way to have any chance at advancement. If you are yourself or not a "cheerleader" then you will be blackball and your experience with the company will be stressful and unmanageable. Not only that but expectations are changed daily and it's hard to keep up what is an acceptable job performance.

    Advice to ManagementAdvice

    Please stop putting under educated people in leadership positions. In my experience it is not those who are qualified for leadership that is put in those positions, but those who brown nose the most. It is very demotivating to know that you have to "fake it to make it", diversity is truly not accepted within this atmosphere.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for U.S. Cellular

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