U.S. Cellular

www.uscellular.com
There are newer employer reviews for U.S. Cellular

 

U.S. Cellular is a wonderful company that prides itself in providing customers with the best experience.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee in Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL

I have been working at U.S. Cellular

Pros

Great company that takes pride in its customers, associates, and products.
Excellent Benefits
Growth opportunities

Cons

Speed to market is moderately slow in a fast industry

Recommends
Approves of CEO

604 Other Employee Reviews for U.S. Cellular (View Most Recent)

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  1. 3 people found this helpful  

    My 7 year Experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Wireless Consultant in Chicago, IL
    Current Employee - Retail Wireless Consultant in Chicago, IL

    I have been working at U.S. Cellular full-time (more than 5 years)

    Pros

    * Great Benefits.
    * Gain Good Experience with access to unlimited trainings and sales tools\
    * Diversity - (at least in my experience in Chicago)
    * Free Cell Phone Service for employees, and $15 a month for family.

    Cons

    * Constant Stress: Dealing with customers and management can take its toll.
    * Perpetual Meetings: Get ready to bash your head in, meetings, meetings, and more meetings. 95% of them are completely useless and simply waste your time.
    * Brainwashing: The meetings serve one purpose and that's to brainwash employees into gulping the kool-ade, and reinforce the fear factor that keeps employees here.
    * Weird Religious Jargon and Culture: A few years back they called employees CRUSADERS for US Cellular. The company slogan is "BELIEVE in something better." The plans are called BELIEF plans.
    * Commission Changes: Every year for seven years the payout on commissioned transaction has diminished, add that to a weak economy and you're making 1/4 the money, and working 3 times as hard.
    * Incompetent Management: Since the commission changes, many of the best sales employees left to other companies or moved up to management. A good sales employee does not necessarily translate into a good manager.
    * Callous Upper Management: Years ago an employee felt like upper management cared for each individual, those managers died, left or were fired. The new crew could care less for your well-being. They make employees feel like they're dispensable. What do you expect when the new CEO is a former McDonald's executive?
    * No Work-Life Balance: They will bleed you until you have no personal life. The needs of the business are GOD, and you must constantly accommodate at your own expense.

    Advice to ManagementAdvice

    ALL YOUR EMPLOYEES ARE DISGRUNTLED AND DISSATISFIED. Make them happy and then you'll see positive change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Overall I liked working here but had other responsibilities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Eureka, KS
    Former Employee - Anonymous Employee in Eureka, KS

    I worked at U.S. Cellular

    Pros

    Growing Company, good network, local company, oppurtunity to grow, flexible schedule,

    Cons

    low pay, poor direction, inconsistant

    No opinion of CEO
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