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The best place to work in this area without a degree

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Peoria, IL
Current Employee - Anonymous Employee in Peoria, IL

I have been working at U.S. Cellular

Pros

US Cellular is the one company that I have worked for that genuinely cares about its associates. The customers matter at a level that is not seen anywhere else in the industry.

Cons

If you get good at a role, you can stay there until you either accept that you're going nowhere, or move on to a different company.

Recommends
Approves of CEO

Other Reviews for U.S. Cellular

  1.  

    U.S. Cellular is a wonderful company that prides itself in providing customers with the best experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at U.S. Cellular

    Pros

    Great company that takes pride in its customers, associates, and products.
    Excellent Benefits
    Growth opportunities

    Cons

    Speed to market is moderately slow in a fast industry

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    My 7 year Experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Wireless Consultant  in  Chicago, IL
    Current Employee - Retail Wireless Consultant in Chicago, IL

    I have been working at U.S. Cellular full-time for more than 5 years

    Pros

    * Great Benefits.
    * Gain Good Experience with access to unlimited trainings and sales tools\
    * Diversity - (at least in my experience in Chicago)
    * Free Cell Phone Service for employees, and $15 a month for family.

    Cons

    * Constant Stress: Dealing with customers and management can take its toll.
    * Perpetual Meetings: Get ready to bash your head in, meetings, meetings, and more meetings. 95% of them are completely useless and simply waste your time.
    * Brainwashing: The meetings serve one purpose and that's to brainwash employees into gulping the kool-ade, and reinforce the fear factor that keeps employees here.
    * Weird Religious Jargon and Culture: A few years back they called employees CRUSADERS for US Cellular. The company slogan is "BELIEVE in something better." The plans are called BELIEF plans.
    * Commission Changes: Every year for seven years the payout on commissioned transaction has diminished, add that to a weak economy and you're making 1/4 the money, and working 3 times as hard.
    * Incompetent Management: Since the commission changes, many of the best sales employees left to other companies or moved up to management. A good sales employee does not necessarily translate into a good manager.
    * Callous Upper Management: Years ago an employee felt like upper management cared for each individual, those managers died, left or were fired. The new crew could care less for your well-being. They make employees feel like they're dispensable. What do you expect when the new CEO is a former McDonald's executive?
    * No Work-Life Balance: They will bleed you until you have no personal life. The needs of the business are GOD, and you must constantly accommodate at your own expense.

    Advice to ManagementAdvice

    ALL YOUR EMPLOYEES ARE DISGRUNTLED AND DISSATISFIED. Make them happy and then you'll see positive change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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