There are newer employer reviews for U.S. Cellular

 

Awesome experience for a wonderful company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Roaming and Technical Services Specialist in Knoxville, TN
Former Employee - Roaming and Technical Services Specialist in Knoxville, TN

I worked at U.S. Cellular full-time (more than an year)

Pros

Great corporate culture and work-life balance. Awesome benefits! Good team of people to work with and a good company to work for. Good phone discounts for employees. Employer willing to work with folks who have a difficult health situation.

Cons

Too many calls and not enough people taking calls in the call center, but that's a subjective thing and just the way things work in an inbound call center atmosphere.

Advice to ManagementAdvice

Don't make the price plans and features so expensive. I realize this is tough to do, but there must be a way to scale it back some, as you have a lot of rural customers who have a hard time making ends meet each month who consider having cellular service more of a necessity than a luxury.

Recommends
Positive Outlook
No opinion of CEO

566 Other Employee Reviews for U.S. Cellular (View Most Recent)

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  1. 3 people found this helpful  

    Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RWC in Chicago, IL
    Former Employee - RWC in Chicago, IL

    I worked at U.S. Cellular full-time (more than 5 years)

    Pros

    - Empowered for the most part (at my store)
    - Decent work/life balance (at my store)
    - ??????????

    Cons

    - Expected to drink the kool-aid
    - Commissions keep changing for the worse
    - Other jobs will black ball you after you leave this company
    - Not the same company I started with 5 years ago
    - Chicago market now gone

    Advice to ManagementAdvice

    Stop drinking this kool-aid that keeps going around the company. It makes you feel a part of a cult while working there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Retail Wireless Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Wireless Consultant in Chicago, IL
    Current Employee - Retail Wireless Consultant in Chicago, IL

    I have been working at U.S. Cellular full-time (more than 5 years)

    Pros

    Good benefits, decent pay, open environment

    Cons

    Beginning to be concerned with numbers, organization is going through change

    Advice to ManagementAdvice

    I understand this is a business, do not try to pretend we are the organization we used to be

    Recommends
    Neutral Outlook
    Disapproves of CEO
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