U.S. Cellular

  www.uscellular.com
  www.uscellular.com
There are newer employer reviews for U.S. Cellular

1 person found this helpful  

Up and Down

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Many
Current Employee - Many

I have been working at U.S. Cellular full-time (more than 8 years)

Pros

The culture promotes a great place in most cases. There has been alot of great training over the years that include several diffrent departments.

Cons

For the most part it is evident that when people leave USC they are no longer happy with USC. There have been alot of changes over the years (not unexspected). where there used to be alot of tenured assoicates there seems to be less of them many new faces. There seems to be a growing issue with the culture and overall image of the culture and the leaders.

Recommends
Neutral Outlook
No opinion of CEO

582 Other Employee Reviews for U.S. Cellular (View Most Recent)

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  1.  

    Worked in Network Operations for 14 years..decided to move on and try something different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Cellular full-time (more than 10 years)

    Pros

    Small company. Did not have layoffs in the time I worked there in there Network Operations department (but may be coming soon). Do not borrow money to over extend the company

    Cons

    The wireless industry is growing so fast that U S Cellular can not keep up. They are losing customers and have poor phone choices. There online ordering is out dated.

    Advice to ManagementAdvice

    Get bigger or sell it all

    Neutral Outlook
    No opinion of CEO
  2.  

    Retail Wireless Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Wireless Consultant
    Current Employee - Retail Wireless Consultant

    I have been working at U.S. Cellular full-time (more than 3 years)

    Pros

    New challenges everyday, co-workers, phone service, the D.O., the companies vision and mission.
    They do really care but I think sometimes that half the people don't know what they're doing and this trickles down from top management.

    Cons

    Slower to adapt new technologies, job security, overall direction of the company is unclear at this point... Alot of customers expect things that we cant deliver. Sometimes not unified across the company with different departments.

    Advice to ManagementAdvice

    Stay out on the floor more learn what the employees have to face with customer interactions to make a better experience for the customer. Especially the higher ups they seem out of touch.

    Recommends
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for U.S. Cellular

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