U.S. Cellular
3.4 of 5 512 reviews
www.uscellular.com Chicago, IL 5000+ Employees

512 Employee Reviews (View Most Recent)

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1 person found this helpful  

would not recommend as employer

Sales (Former Employee)
Rockford, IL

ProsFree cell phone service for employees. The company is customer focused.

ConsHorrible work life balance. Never any positive recognition, always focused on the negative. poor middle management. Way behind on the times, especially with new technology. Tends to be a follower in the industry. Never does any outside activities for its employees (Holiday parties) Inner departments have no consistency. Customer Service tells customers something different than what Sales reps in the store say. Job security is almost non existant, people feel nervous just going to work everday. Getting promoted you more than likely will take a pay cut in sales. Would never work here again.

Advice to Senior ManagementGet with the times, be a leader rather than a follower

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Great experience, great people.

    Retail Wireless Consultant (Current Employee)

    I have been working at U.S. Cellular full-time for more than a year


    Pros: Low accountability, income potential, professional development. Cons: Fast paced and commission structure changes. Advice to Senior Management: Stop correcting mistakes after they happen. Be more proactive… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Up and Down

    Many (Current Employee)

    I have been working at U.S. Cellular full-time for more than 8 years


    Pros: The culture promotes a great place in most cases. There has been… Cons: For the most part it is evident that when people leave USC they are no longer happy with USC. There have been alot of changes… Yes, I would recommend this company to a friend More
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With over five million customers in 26 states, U.S. Cellular is one of the largest wireless service carriers in the nation. We owe every bit of success to our associates—people with a real passion for their work who are… Full Overview

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