U.S. Cellular

  www.uscellular.com
Work in HR? Unlock Free Profile

545 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

would not recommend as employer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales  in  Rockford, IL
Former Employee - Sales in Rockford, IL

Pros

Free cell phone service for employees. The company is customer focused.

Cons

Horrible work life balance. Never any positive recognition, always focused on the negative. poor middle management. Way behind on the times, especially with new technology. Tends to be a follower in the industry. Never does any outside activities for its employees (Holiday parties) Inner departments have no consistency. Customer Service tells customers something different than what Sales reps in the store say. Job security is almost non existant, people feel nervous just going to work everday. Getting promoted you more than likely will take a pay cut in sales. Would never work here again.

Advice to ManagementAdvice

Get with the times, be a leader rather than a follower

Doesn't Recommend
Disapproves of CEO

Other reviews for U.S. Cellular

  1.  

    Great experience, great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Wireless Consultant
    Current Employee - Retail Wireless Consultant

    Pros

    Low accountability, income potential, professional development.

    Cons

    Fast paced and commission structure changes.

    Advice to ManagementAdvice

    Stop correcting mistakes after they happen. Be more proactive and consider your front line.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Many
    Current Employee - Many

    Pros

    The culture promotes a great place in most cases. There has been alot of great training over the years that include several diffrent departments.

    Cons

    For the most part it is evident that when people leave USC they are no longer happy with USC. There have been alot of changes over the years (not unexspected). where there used to be alot of tenured assoicates there seems to be less of them many new faces. There seems to be a growing issue with the culture and overall image of the culture and the leaders.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for U.S. Cellular.

Worked for U.S. Cellular? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.