There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

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Helpful (1)

Great company to work for...

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Analyst in Chicago, IL
Former Employee - Business Analyst in Chicago, IL
Recommends
Neutral Outlook
Approves of CEO

I worked at U.S. Cellular full-time (More than 10 years)

Pros

Dynamic Organization - great cross functional communication without fear of reprisal. Able to speak open and honestly to executives and be heard

Cons

Projects can get lengthy surpassing the launch date.

Advice to Management

Happy to know Kenneth Myers is the President - smart man and I expect the company will grow into it's own as time goes by.

Other Employee Reviews for U.S. Cellular

  1. Helpful (1)

    Horrible Company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits, PTO pay is not bad

    Cons

    I got corrective action for getting up to use the bathroom outside my lunch and breaks and told in the corrective actions that I needed to control my fluid intake. Calls are. Picked apart and manipulated so most of the time it's impossible to get all yeses on your calls.

    Advice to Management

    for starters I never met the call center director and she never bothered to walk around and say high to anyone but coaches. They blamed us when customers left because of the billing system but we had our hands tied and were told to tell customers that th were still responsible for the bills even though autopay hadn't been taking the money out. The new billing system is so slow and it makes it virtually impossible to get the job done quickly. Training class was awesome but UScellular I ended up working for was not the UScellular I learned about in trainining.


  2. Helpful (2)

    Used to be the best place in the world to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Medford, OR
    Current Employee - Sales Manager in Medford, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Fair compensation. Excellent benefits. The company is generally full of great people who really do care about the customer. The company demands ethical behavior.

    Cons

    Upper management has shifted away from having an employee focus to having a results only focus. Too many really good people are getting lost in the shuffle.

    Advice to Management

    Get back down to basics and quit trying to be Verizon.


There are newer employer reviews for U.S. Cellular
There are newer employer reviews for U.S. Cellular

See Most Recent

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