U.S. Cellular
3.4 of 5 465 reviews
www.uscellular.com Chicago, IL 5000+ Employees

465 Employee Reviews (View Most Recent)

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Times are Changing

Retail Wireless Consultant (Current Employee)
Madison, WI

I have been working at U.S. Cellular

ProsGreat place to work part time as college kid. For what you do, they pay pretty well. Very good company with great products and services.

ConsRetail hours, dealing with customers, offer academic reimbursement but no real pipeline for advancement. A lot of employee turnover and recent changes in commission is starting to push the most tenured associates out of the company.

Advice to Senior ManagementUnderstand that front-line associates directly impact the customer experience and they should not have 3 commissions changes in one quarter.

Yes, I would recommend this company to a friend

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  • Work/Life Balance
         
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Very rewarding place to work - personally and professional.

Agent Account Executive (Former Employee)
Itasca, IL

I worked at U.S. Cellular


Pros: The culture is great. In a class of its own at focusing on customer and associate satisfaction.… Cons: Located in mostly rural cities that are not attractive to relocate to. Because… Advice to Senior Management: Continue the emphasis on customer satisfaction. The Chicago market is much more unique than other… Yes, I would recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
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  • Approves of CEO

 

nice

Anonymous Employee (Former Employee)
Chicago, IL

I worked at U.S. Cellular


Pros: culture values and behaviors dynamic organization Cons: policies and procedures cause this company to lose many great… Advice to Senior Management: some policies should not be there Yes, I would recommend this company to a friend More

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U.S. Cellular – Why Work for Us?

With over five million customers in 26 states, U.S. Cellular is one of the largest wireless service carriers in the nation. We owe every bit of success to our associates—people with a real passion for their work who are… Full Overview

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