UBS – “Unlike a swiss clock, this is not a business which operates as effectively as it should.”

Pros

Visible drive from executive board to turn business around despite ongoing market turmoil

Cons

Messages cascaded from central rarely turned into tangible actions locally
Decentralised operating model with little evidence of knowledge sharing or best practice
Long term vision blured by short term reactionary approach to problem solving

Advice to Senior Management

Putting the right person in the right job and empowering them to deliver clear objectives without continuously changing the goal posts